Hello everyone,
A friend of mine is having a problem in-game which basically is the game crashing when he tries to get crowns from defeated enemies.
It all began when he tried to buy 200 energy, and the crowns didn't decrease. He tried buying it again, and then the crowns did decrease, but strangely he got not 200 energy but 400 energy. He thought it could be a bug and restarted the game. When he logged it, he had a negative quantity of crowns, and now every time he tries to get crowns from defeated enemies, the game crashes.
Also, I tried to send him crowns by message, and his crowns don't increase. The same goes for selling things or getting crowns from auctions. If he tries to buy something, there is a message saying there is some kind of error in the server.
We have tried everything we could think of, and searched on forums and everywhere but still no solution.
Does anyone know how to fix this? Like resetting crowns to zero or something like that.
Thanks in advance!
Tell your friend to file a support ticket. Only solution is to get a GM to change the crown number.