The game will not launch from Steam. I've restarted Steam, reinstalled the game, used the defragmentation / verification tools, and other java applications work fine. When i hit the play button, Steam will show that i'm in the game with the green border around my image, then turn blue again without even starting the game.
Steam startup fails
Wed, 06/20/2012 - 18:06
Wed, 06/20/2012 - 20:32
#2
Here is the contents of my projectx
2012/06/20 21:15:38:403 INFO I$a.b: Logging to 'c:\program files (x86)\steam\steamapps\common\spiral knights\.\projectx.log'.
2012/06/20 21:15:39:462 WARNING I$a.b: Class not found.
java.lang.ClassNotFoundException: com.threerings.projectx.dungeon.arena.config.ArenaActionConfig$AllowPvpLoadout
at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:169)
at com.threerings.export.XMLImporter.b(SourceFile:248)
at com.threerings.export.XMLImporter.a(SourceFile:232)
at com.threerings.export.XMLImporter.b(SourceFile:210)
at com.threerings.export.o.a(SourceFile:179)
at com.threerings.export.r$a.a(SourceFile:198)
at com.threerings.export.r.a(SourceFile:80)
at com.threerings.export.p.b(SourceFile:351)
at com.threerings.export.XMLImporter.b(SourceFile:304)
at com.threerings.export.XMLImporter.a(SourceFile:232)
at com.threerings.export.XMLImporter.b(SourceFile:306)
at com.threerings.export.XMLImporter.a(SourceFile:232)
at com.threerings.export.XMLImporter.b(SourceFile:210)
at com.threerings.export.o.a(SourceFile:179)
at com.threerings.export.r$a.a(SourceFile:198)
at com.threerings.export.r.a(SourceFile:80)
at com.threerings.export.p.b(SourceFile:351)
at com.threerings.export.XMLImporter.b(SourceFile:304)
at com.threerings.export.XMLImporter.a(SourceFile:232)
at com.threerings.export.XMLImporter.b(SourceFile:210)
at com.threerings.export.o.a(SourceFile:179)
at com.threerings.export.r$a.a(SourceFile:198)
at com.threerings.export.r.a(SourceFile:80)
at com.threerings.export.p.b(SourceFile:351)
at com.threerings.export.XMLImporter.b(SourceFile:304)
at com.threerings.export.XMLImporter.a(SourceFile:232)
at com.threerings.export.XMLImporter.b(SourceFile:306)
at com.threerings.export.XMLImporter.a(SourceFile:232)
at com.threerings.export.XMLImporter.readObject(SourceFile:105)
at com.threerings.config.ConfigGroup.i(SourceFile:327)
at com.threerings.config.ConfigGroup.init(SourceFile:96)
at com.threerings.config.ConfigManager.init(SourceFile:121)
at com.threerings.projectx.client.ProjectXApp.(SourceFile:277)
at com.threerings.projectx.client.ProjectXApp.main(SourceFile:236)
Exception in thread "main" java.lang.NullPointerException
at com.threerings.projectx.client.ProjectXPrefs.g(SourceFile:187)
at com.threerings.projectx.client.ProjectXApp.(SourceFile:286)
at com.threerings.projectx.client.ProjectXApp.main(SourceFile:236)
If this info helps, I was having sound issues shortly before this happened, where no audio would play on occasion, and this not-launching started after the Fire and Ice promo.
Wed, 06/20/2012 - 21:05
#3
Same problem## A fatal
Same problem
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000, pid=4608, tid=5316
#
# JRE version: 6.0_25-b06
# Java VM: Java HotSpot(TM) Client VM (20.0-b11 mixed mode windows-x86 )
# Problematic frame:
# C 0x00000000
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x196be800): JavaThread "AWT-Windows" daemon [_thread_in_native, id=5316, stack(0x19d80000,0x19dd0000)]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000000
Registers:
EAX=0x19dcf328, EBX=0x1a2d6be0, ECX=0x19dcf324, EDX=0x19dcf328
ESP=0x19dcf2e0, EBP=0x19dcf2fc, ESI=0x19dcf324, EDI=0x19dcf360
EIP=0x00000000, EFLAGS=0x00010246
Top of Stack: (sp=0x19dcf2e0)
0x19dcf2e0: 6c0dcb78 1a2d6be0 19dcf328 19dcf324
0x19dcf2f0: 030b6a34 1a2d6be0 19dcf324 0015036e
0x19dcf300: 6d16498c 1a2d6be0 19dcf328 19dcf324
0x19dcf310: 030192e8 0015036e 03019320 0306a340
0x19dcf320: 03067e78 00000000 000001f0 00000188
0x19dcf330: 00000000 00000001 00000000 00000000
0x19dcf340: 00000003 0015036e 00000001 00000000
0x19dcf350: 00000000 00000000 00000000 80000000
Instructions: (pc=0x00000000)
0xffffffe0:
Register to memory mapping:
EAX=0x19dcf328 is pointing into the stack for thread: 0x196be800
EBX=0x1a2d6be0 is an unknown value
ECX=0x19dcf324 is pointing into the stack for thread: 0x196be800
EDX=0x19dcf328 is pointing into the stack for thread: 0x196be800
ESP=0x19dcf2e0 is pointing into the stack for thread: 0x196be800
EBP=0x19dcf2fc is pointing into the stack for thread: 0x196be800
ESI=0x19dcf324 is pointing into the stack for thread: 0x196be800
EDI=0x19dcf360 is pointing into the stack for thread: 0x196be800
Stack: [0x19d80000,0x19dd0000], sp=0x19dcf2e0, free space=316k
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.java2d.d3d.D3DSurfaceData.initFlipBackbuffer(JJIII)Z+0
j sun.java2d.d3d.D3DSurfaceData.initSurfaceNow()Z+111
j sun.java2d.d3d.D3DSurfaceData.access$000(Lsun/java2d/d3d/D3DSurfaceData;)Z+1
j sun.java2d.d3d.D3DSurfaceData$1.run()V+8
v ~StubRoutines::call_stub
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+52
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x196e9400 JavaThread "TimerQueue" daemon [_thread_blocked, id=6052, stack(0x1cd50000,0x1cda0000)]
0x030d1400 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=5432, stack(0x1a090000,0x1a0e0000)]
0x030d0c00 JavaThread "AWT-Shutdown" [_thread_blocked, id=5980, stack(0x19e10000,0x19e60000)]
0x196be000 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=4940, stack(0x19cf0000,0x19d40000)]
=>0x196be800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5316, stack(0x19d80000,0x19dd0000)]
0x196bd800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5464, stack(0x19c60000,0x19cb0000)]
0x03189000 JavaThread "DestroyJavaVM" [_thread_blocked, id=5116, stack(0x01db0000,0x01e00000)]
0x030c0400 JavaThread "Getdown" [_thread_in_native, id=1428, stack(0x199c0000,0x19a10000)]
0x030acc00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5252, stack(0x195a0000,0x195f0000)]
0x0309fc00 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=4524, stack(0x19510000,0x19560000)]
0x0309e800 JavaThread "Attach Listener" daemon [_thread_blocked, id=5436, stack(0x19480000,0x194d0000)]
0x0309b800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4936, stack(0x193f0000,0x19440000)]
0x03071800 JavaThread "Finalizer" daemon [_thread_blocked, id=5364, stack(0x19360000,0x193b0000)]
0x0306cc00 JavaThread "Reference Handler" daemon [_thread_blocked, id=3348, stack(0x192d0000,0x19320000)]
Other Threads:
0x03069000 VMThread [stack: 0x19240000,0x19290000] [id=5408]
0x030ae800 WatcherThread [stack: 0x19630000,0x19680000] [id=380]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 4928K, used 678K [0x05190000, 0x056e0000, 0x0a6e0000)
eden space 4416K, 3% used [0x05190000, 0x051b98b8, 0x055e0000)
from space 512K, 100% used [0x05660000, 0x056e0000, 0x056e0000)
to space 512K, 0% used [0x055e0000, 0x055e0000, 0x05660000)
tenured generation total 10944K, used 658K [0x0a6e0000, 0x0b190000, 0x15190000)
the space 10944K, 6% used [0x0a6e0000, 0x0a7848c0, 0x0a784a00, 0x0b190000)
compacting perm gen total 12288K, used 7978K [0x15190000, 0x15d90000, 0x19190000)
the space 12288K, 64% used [0x15190000, 0x1595ab18, 0x1595ac00, 0x15d90000)
No shared spaces configured.
Code Cache [0x03190000, 0x03230000, 0x05190000)
total_blobs=280 nmethods=79 adapters=137 free_code_cache=32922432 largest_free_block=0
Dynamic libraries:
0x00400000 - 0x00424000 g:\steam\steamapps\common\spiral knights\java_vm\bin\javaw.exe
0x77b10000 - 0x77c90000 C:\Windows\SysWOW64\ntdll.dll
0x75c20000 - 0x75d30000 C:\Windows\syswow64\kernel32.dll
0x77070000 - 0x770b6000 C:\Windows\syswow64\KERNELBASE.dll
0x770c0000 - 0x77160000 C:\Windows\syswow64\ADVAPI32.dll
0x75260000 - 0x7530c000 C:\Windows\syswow64\msvcrt.dll
0x75be0000 - 0x75bf9000 C:\Windows\SysWOW64\sechost.dll
0x75a60000 - 0x75b50000 C:\Windows\syswow64\RPCRT4.dll
0x751f0000 - 0x75250000 C:\Windows\syswow64\SspiCli.dll
0x751e0000 - 0x751ec000 C:\Windows\syswow64\CRYPTBASE.dll
0x75530000 - 0x75630000 C:\Windows\syswow64\USER32.dll
0x75b50000 - 0x75be0000 C:\Windows\syswow64\GDI32.dll
0x75250000 - 0x7525a000 C:\Windows\syswow64\LPK.dll
0x75750000 - 0x757ed000 C:\Windows\syswow64\USP10.dll
0x75320000 - 0x75380000 C:\Windows\system32\IMM32.DLL
0x75630000 - 0x756fc000 C:\Windows\syswow64\MSCTF.dll
0x6c0b0000 - 0x6c142000 G:\Steam\GameOverlayRenderer.dll
0x75d30000 - 0x75e8c000 C:\Windows\syswow64\ole32.dll
0x7c340000 - 0x7c396000 g:\steam\steamapps\common\spiral knights\java_vm\bin\msvcr71.dll
0x6d8a0000 - 0x6db4f000 g:\steam\steamapps\common\spiral knights\java_vm\bin\client\jvm.dll
0x74f40000 - 0x74f72000 C:\Windows\system32\WINMM.dll
0x6f190000 - 0x6f1dc000 C:\Windows\system32\apphelp.dll
0x6d850000 - 0x6d85c000 g:\steam\steamapps\common\spiral knights\java_vm\bin\verify.dll
0x6d3d0000 - 0x6d3ef000 g:\steam\steamapps\common\spiral knights\java_vm\bin\java.dll
0x75380000 - 0x75385000 C:\Windows\syswow64\PSAPI.DLL
0x6d890000 - 0x6d89f000 g:\steam\steamapps\common\spiral knights\java_vm\bin\zip.dll
0x6d0b0000 - 0x6d1fb000 G:\Steam\steamapps\common\spiral knights\java_vm\bin\awt.dll
0x74fa0000 - 0x74ff1000 C:\Windows\system32\WINSPOOL.DRV
0x73080000 - 0x7321e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
0x75e90000 - 0x75ee7000 C:\Windows\syswow64\SHLWAPI.dll
0x6d6c0000 - 0x6d6c9000 G:\Steam\steamapps\common\spiral knights\jRegistryKey.dll
0x19a30000 - 0x19a43000 G:\Steam\steamapps\common\spiral knights\java_vm\bin\net.dll
0x75700000 - 0x75735000 C:\Windows\syswow64\WS2_32.dll
0x75740000 - 0x75746000 C:\Windows\syswow64\NSI.dll
0x74130000 - 0x7416c000 C:\Windows\system32\mswsock.dll
0x725e0000 - 0x725e6000 C:\Windows\System32\wship6.dll
0x6d6d0000 - 0x6d6d9000 G:\Steam\steamapps\common\spiral knights\java_vm\bin\nio.dll
0x725c0000 - 0x725d3000 C:\Windows\system32\DWMAPI.DLL
0x727e0000 - 0x72860000 C:\Windows\system32\uxtheme.dll
0x74120000 - 0x74125000 C:\Windows\System32\wshtcpip.dll
0x73890000 - 0x738d4000 C:\Windows\system32\DNSAPI.dll
0x729a0000 - 0x729bc000 C:\Windows\system32\IPHLPAPI.DLL
0x72990000 - 0x72997000 C:\Windows\system32\WINNSI.DLL
0x73830000 - 0x73836000 C:\Windows\system32\rasadhlp.dll
0x73840000 - 0x73878000 C:\Windows\System32\fwpuclnt.dll
0x6d2e0000 - 0x6d32f000 G:\Steam\steamapps\common\spiral knights\java_vm\bin\fontmanager.dll
0x6f240000 - 0x6f403000 C:\Windows\system32\d3d9.dll
0x75110000 - 0x75119000 C:\Windows\system32\VERSION.dll
0x74de0000 - 0x74de6000 C:\Windows\system32\d3d8thk.dll
0x6e320000 - 0x6f183000 C:\Windows\system32\nvd3dum.dll
0x725f0000 - 0x72615000 C:\Windows\system32\powrprof.dll
0x75390000 - 0x7552d000 C:\Windows\syswow64\SETUPAPI.dll
0x77160000 - 0x77187000 C:\Windows\syswow64\CFGMGR32.dll
0x75fc0000 - 0x7604f000 C:\Windows\syswow64\OLEAUT32.dll
0x75c00000 - 0x75c12000 C:\Windows\syswow64\DEVOBJ.dll
0x76300000 - 0x76f4a000 C:\Windows\syswow64\shell32.dll
VM Arguments:
jvm_args: -Dapp.username=steam:76561198042029335 -Dapp.password= -Dapp.encrypted=true -Dapp.applet=false
java_command: g:\steam\steamapps\common\spiral knights\.\getdown-pro.jar g:\steam\steamapps\common\spiral knights\.
Launcher Type: SUN_STANDARD
Environment Variables:
PATH=G:\Steam;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\
USERNAME=
OS=Windows_NT
PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 6 Stepping 3, AuthenticAMD
--------------- S Y S T E M ---------------
OS: Windows 7 Build 7601 Service Pack 1
CPU:total 2 (2 cores per cpu, 1 threads per core) family 16 model 6 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, popcnt, mmxext, 3dnow, 3dnowext, lzcnt, sse4a
Memory: 4k page, physical 4193448k(3122972k free), swap 8385044k(6475572k free)
vm_info: Java HotSpot(TM) Client VM (20.0-b11) for windows-x86 JRE (1.6.0_25-b06), built on Apr 14 2011 01:04:32 by "java_re" with MS VC++ 7.1 (VS2003)
PROJECT FILE
time: Wed Jun 13 15:19:27 2012
elapsed time: 12 seconds
2012/06/18 20:15:06:227 INFO I$a.b: Logging to 'g:\steam\steamapps\common\spiral knights\.\projectx.log'.
2012/06/18 20:15:15:470 INFO I$a.b: Steam initialized.
2012/06/18 20:15:20:019 INFO I$a.b: Connecting [host=game.spiralknights.com/184.73.192.155, port=47624]
2012/06/18 20:15:20:040 INFO DefaultControllerEnvironment.getControllers: Loading: net.java.games.input.DirectAndRawInputEnvironmentPlugin
2012/06/18 20:15:20:796 INFO I$a.b: Datagram connection established [port=47624]
2012/06/18 20:18:15:279 INFO I$a.b: Idle state changed. [idle=true]
2012/06/18 20:19:19:859 INFO I$a.b: Idle state changed. [idle=false]
2012/06/18 20:19:21:059 INFO I$a.b: Moving at request of server [zoneId=83886080, sceneId=2147483647]
2012/06/18 20:19:21:120 INFO I$a.b: Issuing zoned moveTo(5:0, 2147483647, 1).
2012/06/18 20:19:28:770 WARNING I$a.b: Long invoker unit [unit=News Reader (class com.threerings.projectx.client.bb), time=1072ms].
Thu, 06/21/2012 - 03:43
#4
I cant launch SK from Steam aswell!
Heres what it writes inside my Projectx text document.
2012/06/21 03:43:07:526 INFO I$a.b: Logging to 'c:\program files\steam\steamapps\common\spiral knights\.\projectx.log'.
2012/06/21 03:43:16:857 INFO I$a.b: Steam initialized.
2012/06/21 03:43:21:754 INFO I$a.b: Connecting [host=game.spiralknights.com/184.73.171.119, port=47624]
2012/06/21 03:43:21:789 INFO DefaultControllerEnvironment.getControllers: Loading: net.java.games.input.DirectAndRawInputEnvironmentPlugin
2012/06/21 03:43:23:466 INFO I$a.b: Datagram connection established [port=47624]
2012/06/21 03:43:30:957 INFO I$a.b: Moving at request of server [zoneId=83886080, sceneId=2147483647]
2012/06/21 03:43:31:023 INFO I$a.b: Issuing zoned moveTo(5:0, 2147483647, 1).
2012/06/21 03:44:13:819 INFO I$a.b: Browsing URL [cmd=cmd.exe /c start "" "https://www.spiralknights.com/support/?locale=en#requests_new"].
2012/06/21 03:45:24:483 WARNING I$a.b: Really long invoker unit [unit=News Reader (class com.threerings.projectx.client.bb), time=106609ms].
2012/06/21 03:46:11:125 INFO I$a.b: Browsing URL [cmd=cmd.exe /c start "" "https://www.spiralknights.com/support/?locale=en#requests_new"].
2012/06/21 03:56:42:034 INFO I$a.b: Browsing URL [cmd=cmd.exe /c start "" "http://www.spiralknights.com/support/?locale=en#requests"].
2012/06/21 03:57:57:181 INFO I$a.b: Moving at request of server [zoneId=16777217, sceneId=1]
2012/06/21 03:57:58:720 WARNING I$a.b: Failed to find property. [name=portal, object=[actor=null, location=[]]]
2012/06/21 03:57:58:721 WARNING I$a.b: Failed to find property. [name=scene_id, object=[actor=null, location=[]]]
2012/06/21 03:57:59:086 WARNING I$a.b: Failed to find property. [name=conditions, object=[tag=, all=false, target=[]]]
2012/06/21 03:57:59:267 INFO I$a.b: Issuing zoned moveTo(1:1, 1, 117).
2012/06/21 03:57:59:562 INFO I$a.b: Connecting [host=/184.73.192.155, port=47629]
2012/06/21 03:58:00:713 INFO I$a.b: Datagram connection established [port=47629]
2012/06/21 03:58:01:707 INFO I$a.b: Issuing zoned moveTo(1:1, 1, 117).
2012/06/21 03:58:05:002 INFO I$a.b: Updating outgoing message throttle [msgsPerSec=15]
2012/06/21 03:59:01:108 INFO I$a.b: Submitting bug report 'I cannot see the Winter and Summer Solstice accessories in the AH'.
2012/06/21 04:00:01:330 WARNING I$a.b: Failed to find property. [name=number, object=[effect=null, location=[]]]
2012/06/21 04:07:22:107 WARNING I$a.b: Really long invoker unit [unit=Content Image Loader (class com.threerings.projectx.client.w$b), time=46377ms].
2012/06/21 04:08:11:420 WARNING I$a.b: Really long invoker unit [unit=Content Image Loader (class com.threerings.projectx.client.w$b), time=49312ms].
2012/06/21 04:09:05:523 WARNING I$a.b: Really long invoker unit [unit=Content Image Loader (class com.threerings.projectx.client.w$b), time=54103ms].
2012/06/21 04:09:56:428 WARNING I$a.b: Really long invoker unit [unit=Content Image Loader (class com.threerings.projectx.client.w$b), time=50905ms].
2012/06/21 04:10:47:467 WARNING I$a.b: Really long invoker unit [unit=Content Image Loader (class com.threerings.projectx.client.w$b), time=51039ms].
Thu, 06/21/2012 - 07:31
#5
Hello again,
Ranick,
It looks like your game fails when it can't locate certain game components. Please try re-installing the game again. This time after you use the "Delete Local Content" option please go to C:\Program Files (x86)\Steam\steamapps\common\spiral knights\ and delete any left over files or folders. The try installing the game normally.
Kirbywavern,
I can't manage to gather the problem from what you've posted. The Java crash is not specific enough. What troubleshooting have you done already? Have you performed the steps from the sticky?
Isitron,
It looks like your game has launched, especially since you managed to submit an in-game bug report. Does there happen to be a different issue you are seeing?
Thu, 06/21/2012 - 11:09
#6
Thank you, Helios. My game
Thank you, Helios. My game seems to be working again.
Thu, 06/21/2012 - 14:58
#7
Thank You
I tried it again today and now it is working just fine.
Thu, 06/21/2012 - 22:48
#8
I fixed it somehow
Alright here whats i did, i deleted all game local files and i deleted the files that were left there like Helios told us to do, after that i installed it again and before i opened the downloader(patcher) i stopped all my antivirus shields(deactivated it fully) and the downloader just simply downloaded the game date and validated it without any problems! now my game works properly and i can see thew new accessories! thanks!
Can you please post the contents of your projectx.log and the most recent "hs_err" file (if it exists)? These files can be rather large at times, so you may want to host them on a site like PasteBin.
Depending on what operating system you are using the log files could be in a different default location:
Windows:
C:\Program Files\Steam\steamapps\common\spiral knightsOS X:
~/Library/Application Support/Steam/SteamApps/common/spiral knights