I'm trying to get a spending upgrade and each time I goto https://www.spiralknights.com/support/#mail and e-mail them there I get an email in my junk box saying, "Your Email Has Not Been Sent". All i want is a spending upgrade. My in game knight is Kat-Lady if a staff from billing would please e-mail me that would be VERY helpful. Thank you for your time for anyone to read this message.
Technical Support e-mail not working?
Jue, 02/12/2015 - 20:22
Valenlisima
Sáb, 02/14/2015 - 16:22
#2
Valenlisima
..
Okay so i'm not even getting replies anymore. I am 100% doubting that they are helping me at this point. I had sent what you told me and Atropos replied to me. I waited and waited and I just want a spending increase to 200$ i honestly don't see why they cannot send me an email or what is going on. I am honestly getting quite annoyed now.
Hi Kat-Lady!
That sounds super frustrating. Please submit an in-game support request; we can't handle spending limit increases there (or here!), but we can help to get the e-mail working. When you do, please include the full text of the not-sent e-mail so that we can see what we're dealing with, and also please include the e-mail address you're using. Thanks!