Spiral Knights - Preview Server Performance Feedback

Preview Server Performance Feedback

26 replies [Last post]

Thu, 07/30/2026 - 11:38

Cronus

Game Master

Greetings knights!

Because this is our first time re-opening the Preview Server, it's quite possible issues come up that we need to look into. If you have issues running the server or with the way this server specifically functions, please let us know here. If the same issue can be found in the normal game, please instead post in the Technical Issues Forum.

A few things to note:

Your knight here is NOT the same as your knight in the main game. It's just a copy taken at some point in the past.
To have access to the server you need to have made a purchase of at least $4.95 within the past 3 months.
You can expect regular reboots and releases on this server. We won't give you the same warning as the main server
Progress here is not progress in the main game. In fact your progress and items will be wiped regularly.
Purchases are disabled.
Many things wont work as they normally do. For example, the energy market will seem wonky because of supply/demand differences.

If you have feedback for the Monster Spike test, please post that here

Thu, 07/30/2026 - 14:49

Postergirl

Steam Preview link isn't available!

Hello! I'm hoping this is the right channel to post this. From the main post, the preview Server Steam Link: https://store.steampowered.com/app/99920/Spiral_Knights_Preview/ Is not live yet!

Thu, 07/30/2026 - 14:57

Cronus

Game Master

Can you give it another go?

Can you give it another go? It's possible you checked before the changes had propagated out.

Thu, 07/30/2026 - 15:07

Scuggs

Having the same issue.

Currently, the link https://store.steampowered.com/app/99920/Spiral_Knights_Preview/ just sends you to the Steam Store front page, which lines up with Postergirl's report.

Attempt 1: Firefox, link directed to front page.

Attempt 2: Steam In-Game Overlay Browser (while having Spiral Knights open), link directed to front page.

Non-Steam accounts still have access to the server with no problem.

Thu, 07/30/2026 - 15:21

Cronus

Game Master

Note that the spending block

Note that the spending block that's currently in place is not working as intended. I've update all the posts to list out the CURRENT block so folks know what's stopping them, however I do believe that will be loosened.

Thu, 07/30/2026 - 15:23

Cronus

Game Master

@Scuggs When you are at the

@Scuggs When you are at the storefront are you logged in?

Try typing steam://launch/99920 into your browser navigation bar.

Thu, 07/30/2026 - 15:25

Postergirl

RE: Can you give it another go?

Same as Scugg's above report, I'm only taken to the steam storefront page by the link. Currently, searching for the page manually yields no results beyond the main game, Crimson Hammer DLC, and the Guardians Armor Pack DLC.

Thu, 07/30/2026 - 15:30

Postergirl

Browser Launch Works!

Confirmed steam://launch/99920 takes us to the direct download. This works!

Edit: Currently attempting to launch to haven incurs the "Could not enter instance. Please try again later." error.

Thu, 07/30/2026 - 15:28

Squidly-Maylily

steam://launch/99920 Works, but unable to join arcade

I have launched the test server with my Steam account, but any attempt to go into Haven or a level results in being sent back to the Ready room with "Could not enter instance. Please try again later."

Thu, 07/30/2026 - 15:31

Rhagnarock

Cannot change instance

We are stuck in the ready room and cannot change instance.

Cannot change to Guild Hall, Mission, Arcade or Haven.

Thu, 07/30/2026 - 16:24

#10

Good-Name-Real

Could not enter instance. Please try again later.

I'm getting the same error as the person above, able to load into the ready room but can't enter Haven or any instance. Is this the paywall? Genuine question, I can't remember if I've spent money on this game in the past 3 months.

Edit: The new patch fixed the issue for me, was able to get in. Thanks!

Thu, 07/30/2026 - 15:36

#11

Maxinefox

Same as above

Could not enter instance. Please try again later. Switching between server regions, logging off, waiting doesn't help

Thu, 07/30/2026 - 15:44

#12

Burgeridiot

Very much needed QoL!!

wondering if we could get all the weapons and armor (including token/recipe/prizebox exclusive) for sale in the depot.... its kinda odd that we don't have that, since it means we'd have to waste time crafting weapons that are going to get purged on the next day........

Thu, 07/30/2026 - 16:30

#13

Cronus

Game Master

Looks like we found an issue

Looks like we found an issue and are working on it. If you were yeeted out of the game in the middle of a run, sorry about that! This might have also caused the issues with people changing regions, getting stuck in a scene, etc

Thu, 07/30/2026 - 17:05

#14

Cronus

Game Master

Install instructions

Updated the install instructions to help those running into trouble.

Installing the Preview Server client
The Preview Server is installed from this location:
Windows: https://gamemedia2.spiralknights.com/spiral_preview/client/spiral-instal...
Mac: https://gamemedia2.spiralknights.com/spiral_preview/client/spiral-instal...
Steam: https://store.steampowered.com/app/99920/Spiral_Knights_Preview/. You must be logged into the Steam website. If that fails, type steam://launch/99920 into your browser navigation bar.

Fri, 07/31/2026 - 01:44

#15

Rakkzi

After logging in to the

After logging in to the preview server through steam, trying to go back to the regular live client just gives me a "failed to connect to the server" at login :(

Not sure if this is temporary (or if the main servers are indeed down) but I did see someone else in chat while on the preview server mentioning they also couldn't get back in to the live server.

Fri, 07/31/2026 - 01:59

#16

Vexon

Cannot access main server anymore

After downloading and briefly logging into the test server, I can no longer access my knight on the main client.
The knight tries to login but the transition displaying "entering ready room" will stay in loop forever, it appears.

I have submitted a bug report within the test client, as that is the only in-game way I am able to at the moment.

---?---
Has anyone else encountered issues logging into their knight on the main client AFTER trying the test server ; even with uninstalling and re-downloading?
If so, how do you fix it?? ;'(

Fri, 07/31/2026 - 03:12

#17

Zosu

I (non-tester) have trouble logging into Non-Test-Server

I sent a bug report for the connection problems. They seem to affect not just testers.
I am not participating in the testing, yet I see this in the logs for Non-Testing, which is related to testing ("monster_spike"):
2026/07/31 12:01:26:764 WARNING P$a.b: Missing translation message [bundle=item, key=m.monster_spike] java.lang.Exception at com.threerings.util.Q.h(SourceFile:303) at com.threerings.util.Q.cR(SourceFile:394) at com.threerings.util.Q.cR(SourceFile:371) at com.threerings.projectx.client.ProjectXApp.xlate(SourceFile:1182) at com.threerings.projectx.client.ProjectXApp.cR(SourceFile:1176) at com.threerings.projectx.item.config.ItemConfig$Original.e(SourceFile:577) at com.threerings.projectx.auction.client.SearchPanel$SearchBuilder.AM(SourceFile:543) at com.threerings.projectx.auction.client.SearchPanel.a(SourceFile:381) at com.threerings.projectx.auction.client.SearchPanel.b(SourceFile:373) at com.threerings.opengl.k.mainLoop(SourceFile:558) at com.threerings.opengl.k.startup(SourceFile:495) at com.threerings.projectx.client.ProjectXApp.main(SourceFile:252) 2026/07/31 12:02:09:963 INFO P$a.b: Init LogonWindow [depl=prod, v=20260730083524, status=null] 2026/07/31 12:02:15:932 INFO P$a.b: Connecting [host=game.spiralknights.com/35.174.86.64, port=47624]
Not sure it's related to the current issues with non-test ("production"?). It's just a warning, but it seems there is some interference and the timing is suspicious.

Fri, 07/31/2026 - 03:46

#18

Vyre-Acidlashed

Same situation as Rakkzi and

Same situation as Rakkzi and Vexon here; though I'm pretty sure after heading to the test server, I did check in with some buddies in Spiral Knights proper before settling down, so I'm not *yet* concerned something serious has happened, but it'd be nice to get some help with this one!

Attempted workarounds so far that haven't had any effect:
- Uninstalling the test server application
- Deleting the test server application's directory from ..\steamapps\common\.
- Verifying integrity (which did find one validation error, but this didn't resolve the issue).
- Emptying the main game application's directory and forcing steam to revalidate and reinstall it.
- Reinstalling the test server before launching main client.

Fri, 07/31/2026 - 05:14

#19

Zosu

Production (non-testing) Server Down

I am non-tester, therefore it can't be the testing stuff that affects me. I am from EU.
Login to production (non-testing) server does currently not work any more.
It started with just sometimes not working. Then I got freezes in-game where it couldn't load AH or energy market or hangs in arcade maps. The hangs became minute long. The connection bar became red late during the hangs, but my internet connection was still fine when using a browser, for example.
Now login is completely broken.

Fri, 07/31/2026 - 05:20

#20

Zosu

Wiki is down, too btw

Fri, 07/31/2026 - 05:36

#21

Heinekayn

Same connection problem

I played the live version of the game this morning without any issues, but after joining and playing the test version, I’ve had significant trouble reconnecting to the live version.
After several failed attempts, I can log in occasionally, but I get a black screen whenever I try to join Haven or a mission, the game doesn't crash and I can only access the Escape menu but that's all I can do.

I’ve tried the same troubleshooting steps as Vyre-Acidlashed (from the post above), the only other details I have are:

- I log in via Steam. (thanks for the "steam://launch/99920" tip for the test version)
- The problem is the same on my other PCs that didn't have the test version installed, including the Linux ones.
- Connection to the test version, on the other hand, seems to work perfectly fine.

The only information we can deduce for now is that the problem is clearly on the server side, occurring after the account in question launched the test version.

I think the first thing to check is what changes are made to the player's account when accessing the test version, and which of those changes might cause issues for the live version.

Edit: After seeing Zosu's comment, it seems more likely that the test server caused an issue for the live server, and the problem is escalating, as it is now completely impossible to log in.

Fri, 07/31/2026 - 06:24

#22

Vyre-Acidlashed

Man, this better not lead to a rollback. I just finished my cosmetics set.

Fri, 07/31/2026 - 08:11

#23

Vyre-Acidlashed

Main servers appear to be back online for now, just to let everyone in thread know.

Fri, 07/31/2026 - 08:17

#24

Zosu

Production login works, but something is still wonky.

I think I lost > 500kcr from an AH bid that I got outbid on while everything was broken. The crowns never came back (yet?).
Last trade price in energy market is also "0". Never saw that before.

Fri, 07/31/2026 - 09:40

#25

Zosu

Last trade price in energy market is no longer "0"

Sat, 08/01/2026 - 00:37

#26

Rakkzi

I'm able to login to the main

I'm able to login to the main client again! Didn't change anything, but it works now.