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What what happened.

10 replies [Last post]
Sun, 10/16/2011 - 12:24
Sazandreigon's picture
Sazandreigon

So logging in to SK today I saw that I had lost 4000CE off ma 5600 balance. I now have 1600. I think it was a hack since my energy history showed that i had mailed energy to some dude I've never met.

What do I do? I told support and I am contemplating complaining him, but I don't, from a GM's point of view, have a valid argument.

The worst thing is, due to OOO's policy, I can't get my energy back. And that is 10 pound's worth of energy I have lost, I really don't wanna spend money on more, since through no fault of my own i have lost CE.

Sun, 10/16/2011 - 12:37
#1
Thellion's picture
Thellion
"but I don't, from a GM's

"but I don't, from a GM's point of view, have a valid argument."

uh what? your claiming your account got hacked and you dont have a valid argument???? I would suggest you file ticket, unless of course your account got hacked because you tried to steal money from OOO.

Sun, 10/16/2011 - 12:42
#2
Kinkypenguin's picture
Kinkypenguin
Someone got phished...

Someone got phished...

Sun, 10/16/2011 - 13:52
#3
Sazandreigon's picture
Sazandreigon
Yo Thelion by sayin I dont

Yo Thelion by sayin I dont have a valid argument i mean i have no absolute solid proof that this person hacked, since i was able to get back on it. Also the GM's could simply turn around and say well u sent that guy the CE deal with it, when I didn't. I have no absolute proof that he did hack my account. And the justice can only be served with utmost solid proof, in crime and SK.

Sun, 10/16/2011 - 13:54
#4
Xmastershakex
um sorry but you cant have a

um sorry but you cant have a pound of engery crystal engery is not something that can be weight in the metric system except in moles

Sun, 10/16/2011 - 14:05
#5
Thellion's picture
Thellion
@Sazandreigon everything can

@Sazandreigon everything can be found out from the logs, for instance which IP the trade originated from. This is the internet, nothing is anonymous.

Sun, 10/16/2011 - 14:43
#6
Lostillusion's picture
Lostillusion
Do it.

I'd send in the complaint. Worse case is that you don't have enough for them to do anything at all. But at least they have a name to watch. If they were stupid about it, it'd be one account down, and maybe a few more next up.

Also, the Pound is a form of currency.

Sun, 10/16/2011 - 15:09
#7
Yukabacera's picture
Yukabacera
Really, send a complaint. You

Really, send a complaint. You have nothing to lose but a little time.

Sun, 10/16/2011 - 18:28
#8
Nodocchi's picture
Nodocchi
How do you check your mail

How do you check your sent mail history?

Sun, 10/16/2011 - 18:36
#9
Dirt's picture
Dirt
@Nodocchi

If you use a web account you can check it here: https://www.spiralknights.com/support/#requests
Otherwise, it is handled through your email.

Sun, 10/16/2011 - 21:09
#10
Starlinvf's picture
Starlinvf
@Dirt: He said he saw 4k CE

@Dirt: He said he saw 4k CE mailed out in his energy history.... I didn't even know CE history could even track that.

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