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Bugs With Getting Stuff in Lockdown (This isn't in the right forum topic for a reason)

3 Réponses [Dernière contribution]
dim, 08/12/2012 - 08:38
Portrait de Daleboxtel
Daleboxtel

Recently, I got a Bombhead mask in lockdown. I have checked my Arsenal multiple times and it just won't show up. The same thing happened with 4 Krogmo Coins. Can you admins fix this?

Also, I lost about 50k CR because the Auction house failed to send the item to me, twice. I ask that you re-fund me on this, as losing it was not pleasant.

The reason I did not put this in the correct form topic is because I'm not sure the admins would see it. Move it if you wish. Thank you.

-Daleboxtel

dim, 08/12/2012 - 09:06
#1
Portrait de Rommil
Rommil
Do

Do a bug report and a support ticket.

dim, 08/12/2012 - 09:29
#2
Portrait de Daleboxtel
Daleboxtel
Already did.

Check title.

dim, 08/12/2012 - 09:43
#3
Portrait de Pauling
Pauling
The admins read the bug

The admins read the bug reports forum, even if they don't reply much; just last night I got a message asking about something I'd mentioned in that forum. The "devs" who reply most often in general discussion are actually the community manager or artists- not really your target audience anyway.

If your issue is a time sensitive problem with lost items that requires viewing logs, file a support ticket and have a GM look at it.

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