It's funny, because Nick Popovich (Lead Designer) had time to twitter 37 mins ago about what a great review Gamepro! gave Spiral Knights, but no time to respond to the outrage...
http://twitter.com/#!/NickPopovich
OOO Dev twittered 37 min ago!
Wed, 05/18/2011 - 13:07
Wed, 05/18/2011 - 13:30
#2
Epic fail
Wow they should be listening to the people who really matter........US
Wed, 05/18/2011 - 13:50
#3
it goes to show what they
it goes to show what they really want.... not customer satisfaction but MOAR MUNNY!!
Wed, 05/18/2011 - 14:13
#4
Well they were smart with the
Well they were smart with the whole thing. They got tons of people playing, and waited for the right time to make their money. They saw the opportunity to get rich and they ran with it. It wouldn't surprise me if Sega was pushing 3 Rings to make this kind of move given their track record in the gaming world. Just another way for them to stuff their pockets with our money.
Obviously more worried about what the media thinks, and not the community. The community is who made the game as popular as it is now, not GamePro or any other media outlet. They should be listening to us, and what we would like to see done to improve the game. This is honestly a huge blunder on their part, and they will see that when they find out how many clients they've lost.
my 2 cents :)
Wed, 05/18/2011 - 14:16
#5
I think you have every right
I think you have every right to be upset and to complain in the forum, but there's no particular call for the expletive.
Browniebear
Wed, 05/18/2011 - 14:28
#6
Wed, 05/18/2011 - 14:31
#7
Oh, for the love of...
Do you people have any clue as to how a business like this runs?
Patch is dropped. Some players flip their **** over it and start frothing all over the forums. Community manager (Eurydice, who's probably made quite a dent in the rum she brought over from Y!PP at this point) collects information from fast-moving forum threads, sorts through and eliminates all the screaming and ragequits to seek out the actual constructive criticism, passes material over to managers and developers for discussion. Meanwhile, the business - remember that Three Rings is a for-profit company, not a free-living commune that decided to create video games and release them free into the world, and that they actually have to, y'know, eat and rent and drive and such (I know, I know - how DARE they try to make money from this game which should be free for ever unto the end amen!) - carries on, promotional work continues (i.e. Nick's tweet), and the company has to continue with the day-to-day operations.
A bunch of forum rage doesn't mean that every single person in the Three Rings office drops everything. The patch has been out for less than 24 hours. People have lives. (Well, this is the Internet, so take that with a grain of salt.) Things will get done. Going to the reviewers and media and screaming about a patch that's less than a day old - knowing that the information-gathering process is continuing, as Eurydice has said - is ridiculous.
Wed, 05/18/2011 - 14:32
#8
We need a "Jump to Conclusions" mat here...
Because writing less than 140 characters about a published article is the same as ignoring your playerbase right?
It should be fairly obvious to anyone who isn't looking to lash out that the developer team is going to spending today collecting feedback (that is, the useful discussion that comes AFTER the kneejerk nerdrage reactions and AFTER the changes have been live for more than a few hours), discussing potential courses of action, and then crafting a conclusive response that actually addresses the players concerns. You don't need to force them to do anything, because you'd have to be completely braindead to assume that you, your feedback, and the forums aren't already being watched like a hawk. And the very last thing you need to do to affect change is volume. Quality, people, not quantity. Especially with a team as small as Spiral Knights, it only takes ONE insightful, convincing post to completely change the mind of someone in a position to make those changes.
If you're even remotely familiar with any sort of MMO community, you should know that developers piping in to discuss any element of a controversial change is woefully terrible idea. It distracts players from providing useful feedback, substantially decreases signal-to-noise ratio, and essentially buries the already rarified useful posts in a deluge of snarling vitriol. It's a bad idea.
Oh, what do you know? I'm right.
Wed, 05/18/2011 - 14:42
#9
... You know that thread
... You know that thread ended because the question asked in the opening post had been answered, not because an official got involved, right?
Wed, 05/18/2011 - 14:50
#10
Nick is the dev who posted
Nick is the dev who posted the patch annoucement describing all the changes. Nick is the dev who created the thread called "Auction House release feedback thread" which has been since renamed "5/17/2011 release feedback thread."
If he has time to type a quick twitter post regarding how good of a review Spiral Knights got, he could just have easily written a short message as a dev saying, "We as devs hear the outrage from the community regarding the patch, acknowledge it, and are working on addressing it." Simple as that.
Wed, 05/18/2011 - 15:04
#11
You know, Notch may be lazy
You know, Notch may be lazy but at least he listens.
Wed, 05/18/2011 - 15:14
#12
Guys, pasting in a link and
Guys, pasting in a link and tapping out a few characters into Twitter takes less time than a pee break. Nick isn't sitting on his butt, he's busting his butt. That he isn't waxing eloquent on the forums today is evidence of that.
In addition: no personal attacks, please. Against anyone. "But I'm angry" isn't an excuse.
Lol at change of topic title due to lack of interest in topic xD
I agree with you though. Priority number one should be communicating with the players in response to the latest patch.