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Technical Issues

Where you ask for assistance in installing or running the game client.

spiral knights very rarely works on xp

Submitted by Smittysam on Fri, 05/20/2011 - 13:35
in
  • General Discussion
  • Technical Issues

i have been playing spiral knights 4 a week now i run win xp home edition the first time i downloaded the game it comes up with the unexpected end of file from server error that was fine i checked the forums found i just needed to re download it and i did and it worked when the expansion came out th happily downloaded the patch and installed it but when the newest bug fix was released it has completely stuffed up 4 hours of searching the forums and the internet to find out what is wrong nothing i check if my comp is compatible it is i run all the updates possible i download and re download the

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Always getting "Heading to Town".

Submitted by unzubaru on Fri, 05/20/2011 - 13:16
in
  • Technical Issues

Hiya! I can't play the game cause most of the time when I try and login to my knight it won't let me and just disconnects me from the server! But the weird thing only sometimes it works? And I know I'm not just unlucky with the times cause my friends can just login normally and I can't o_O?

Changing screen size problem

Submitted by uiso on Fri, 05/20/2011 - 10:21
in
  • Technical Issues

When ever I try to change the size of the screen it kills the program. Any selection I choose and it kills it.

  • 1 comment

the game needs to download certain files...

Submitted by killer62491 on Fri, 05/20/2011 - 10:04
in
  • Technical Issues

the game apparently needs to download some files, but it is unable to, and wont even run past the first in-browser load-up... im not sure what this means, but any help is appreciated. my pc does meet the requisite spec's. the same thing happens when i try downloading the client, it makes the whole five attempts to download the files, then stops as it fails to complete them.

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In game shutdown

Submitted by MRev on Fri, 05/20/2011 - 09:31
in
  • Technical Issues

Whenever i log in, the game plays for me until about 3 minutes, my screen then goes black and shuts the game down.
Anyway way i can stop this?

  • 5 comments

Can't click confirm

Submitted by violentine on Fri, 05/20/2011 - 07:58
in
  • Technical Issues

Hi guys, not sure if this is a technical problem or if I'm supposed to do something before playing..Basically when done my appearence the 'confirm' button isn't lit up so I can't click it..thanks.

Cant update the game -> cant login

Submitted by orggbr on Fri, 05/20/2011 - 04:09
in
  • Technical Issues

since yesterday patch im unnable to join SK... a message keeps popping out that i cant reach the files or the download servers.

message: We were unable to download the necessary files after five attempts. You can try running this application again, but if it fails you may need to uninstall and reinstall

Considerations:
- no changes on my machine
- no firewalls
- tryed to log directly from sk website, still no good
- i logged in the morning before the released bugfix on 05/19, it was ok
- appearently, no error logs on spiral folder

My specs are: AMD x2 4400+ / 2Gb RAM / ATI HD 5770 - Windows XP SP3 and the latest 1.6.0 JRE

Link to the issues screenshot

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Client Crash

Submitted by Secs on Fri, 05/20/2011 - 03:55
in
  • Technical Issues

Alright everyone,
I've used the Sticky guides above, and they solved my prolbem for the main part.

But when I try to change resolution or fullscreen, the client crashes.
Computer drive's are updated, and I've got the specifications.

No idea why it's doing this,
Any help?

  • 1 comment

Sudden shutdown whenver I play this game

Submitted by mejezfeld on Fri, 05/20/2011 - 00:04
in
  • Technical Issues

Nearly every time I play this game my laptop just shuts down on me unexpectedly often right in the middle of really important things and with the latest patch it's happening whenever I try to login.

Laptop is Lenovo Thinkpad T410 and I have Windows 7, and I got the latest version of Java on it.

I tried looking around but didn't find anything about sudden shutdowns anywhere.

And when I say sudden shutdowns I mean I freeze up and my laptop just powers off on me and I have to turn it back on. I don't know why this happens or why it chooses to happen when I'm playing this game.

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why i Support tickets not working?

Submitted by jax989 on Thu, 05/19/2011 - 23:34
in
  • Technical Issues

why i Support tickets not working?

  • 3 comments
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