Spiral Knights - Communication goes a long way

Communication goes a long way

11 replies [Last post]

Thu, 06/04/2026 - 09:30

Pallaskat

Hello Grey Havens,

I'm grateful for your latest releases, despite the bugs, I'm still very happy the game is being worked on and that meaningful changes made it to live.
As of yet, the depots quantity and quality have mostly been underwhelming and this is really taking a toll on the game's economy.
You could argue that this benefits new players and make the grind a little less obnoxious, but the devaluation of energy is already starting to make waves. Endgame players are trying to get rid of their energy and some of them are even not accepting it as a form of payment due to the downwards trend energy has been following for years, and people are getting more reluctant to buy energy for real currency.

The following post explains the problem very well : https://forums.spiralknights.com/fr/node/125280#comment-1077254

I'm assuming that you're already aware of the situation by now due to the numerous feedback passed along to the team, but why aren't you acknowledging to issue?

Communication is a recurring issue it seems like, although you've gotten certainly better at it, there is still room for improvement.
I am not asking you guys to print a solution out of thin air and implement it in a short amount of time, but rather to acknowledge the most important issues, it could be as simple as : "We're aware of the situation and we will be looking into it" or just explain the motives behind the clear unbalance between crown and energy sinks that contribute to the devaluation of energy.

I truly appreciate your work, but I and other community members are dying to provide feedback, put our own funds into the game and enjoy the masterpiece Spiral Knights, but the problem is we barely feel acknowledged and this is really frustrating.

Thu, 06/04/2026 - 09:32

Promethiean

Anything. Any communication at all would be nice. A weekly BTS notice would be better too even if it just said "still working on this or that"

Thu, 06/04/2026 - 10:22

Gustim

A weekly newsletter would definitely help bridge the disconnect between players and developers (and I'm appreciative of Clotho's recent involvement in the forums), and I agree - this energy crisis is going to affect your energy sales and has already negatively impacted lots of players. We've outlined ways that we think will fix the issue, but the longer we go without someone addressing our qualms, the more people will leave the game, and we JUST got them back!

Fri, 06/05/2026 - 00:08

Pallaskat

Weekly?

I think biweekly is a little more realistic, a week of work is quickly over.
But we definitely need communication on the most important problems and general direction of the game

Fri, 06/05/2026 - 06:24

Refraizen

Hiiii

Hiii Pallaskat much love to you

I just made a post about this situation as well idk if you saw, but yes I agree we need more depots, economy sugg rn, gh ignoring the problem +1

Fri, 06/05/2026 - 08:28

Pallaskat

Hiiii back to you

Your love has been passed along to the team.
Jokes aside, the more exposure about those problems, the better, thanks for your post.
Check it out folks: https://forums.spiralknights.com/fr/node/125359

Fri, 06/05/2026 - 11:35

Clotho

Game Master

Thank you for the thoughtful

Thank you for the thoughtful post and for keeping the tone constructive. These threads do get read, and while specific outcomes can't be guaranteed, all community feedback gets passed to the team for consideration. Improving communication is one of the many things we're working on! ⚙️

Sat, 06/06/2026 - 04:04

Pallaskat

Thank you too, Clotho

Clotho,

Thanks for taking the time to read this. Keeping the tone constructive is essential, communication is not just one sided, bringing negativity will never be helpful.

I like that you're answering this thread, not trying to be rude, but that specific part : "community feedback gets passed to the team" comes out as a little generic, an actual follow-up on those problems would be what I believe, we truly need.

What I would consider an actual follow-up would be your thoughts on community matters. Like for the energy situation, what do you think could be the solutions? Are what we're proposing actual stuff you consider or not and why?

With the suggestions we're handing, it would be great to have direct feedback instead of them being passed to the team and not heard again, so we know what to expect. I would really like you letting us know if it could be possible or not.

Sun, 06/07/2026 - 05:00

Yatez

response to above

I think that people sometimes do confuse Clotho/Cronus with people on the development team of SK rather than being Game Masters. I do understand the sentiment of "passing it on to the team" being generic, but at a certain point, it is the most understandable response given the role they serve at GH.

I know since many of us are so passionate about the game it is hard to sometimes come to terms with stuff being unclear at times, but I don't doubt that Clotho/other GMs are forwarding our ideas/sentiments on to the proper teams. Could a person on the Dev/Balancing side of things respond? Sure, but I think we would all agree that them focusing on fixing stuff + implementing things is a better use of their time than responding to the 500 forum posts asking for certain features and changes.

It's not that we aren't being heard or ideas aren't being shared, I believe its just that Clotho wants to let us know we are being heard, but doesn't want to mispeak/promise anything that might not be possible. It's pretty clear with recent changes and additions that our ideas are being listened to.

Sun, 06/07/2026 - 09:32

Vyre-Acidlashed

About that...

Before I say anything - my apologies to Clotho personally, for accidentally causing some confusion in another forum topic that they had to manage on a very tight schedule.

It's not an enviable position to be in. When I was a younger gremlin, I actually wanted to be a voluntary community manager for SK or its forums but now in my thirties (and with a lot of perspective in industrial operations), I can probably guess that having to manage expectations of an excited community while *also* not stepping into hot coals is at least moderately stressful? Revealing something better kept secret or even potentially damaging development progress by igniting a demand to pivot what's being built is a very easy way to earn yourself a sternly worded email on monday morning.

I'm certain GH isn't beating its community managers with sticks, but they do have to be mindful. Pallaskat still has a point regardless, though - things like dropping Rage Boxes again without much fanfare, for example, is *proof* that we're being listened to, because I've seen that suggestion in this very forum prior to that and it does satisfy player desires, but dropping Rage Boxes again without an announcement is... strange? I didn't see one, but there must be one somewhere, surely...?

I know that regardless of GM awareness of what's happening behind the scenes, legacy redevelopment is volatile, and engine work makes the capabilities afforded to developers vis-a-vis creating future content even hazier, so they probably can't say much anyway... but they *might* be able to confirm whether things are going well back there, or whether the issues we've raised at least been nodded at with a, "yeah, we'll probably have to tackle that pretty soon but we need more time to solve a problem we can't disclose right now."

"That's basically the size of it, give or take" would probably do a lot of legwork as-is, honestly, with player optimism at the heights that it is, heh.

Edit: Another thing to have in mind; these same GMs are probably managing the Steam discussion forum too, and that division of attention (and the lack of a central dashboard) cannot be making their job any easier, so I do sympathise.

Sun, 06/07/2026 - 11:25

#10

Refraizen

lmao

I feel like similar to any other game, the SK playerbase have such a love-hate relationship with Clotho and the rest of the team, which we are certainly much more vocal about on other platforms. But we keep it civil here on forums, luckily.

I'm kinda in the same boat, I sympathize with the team, but also wreak havoc internally (and externally) about things I wish were better addressed in the game, while also being very appreciative when the problems do get addressed. I'm sure it's a lot more complicated than we think behind the scenes, but man, do some of us really get upset when our expectations are not met. Much love to everybody and the dev/staff steam regardless!

Mon, 06/08/2026 - 09:39

#11

Pallaskat

Fair points

I think you guys are right, it would certainly be not productive to have devs actively answering our requests here, their time is better put to use while developping things for the game.
Also, it's completely fair to add that GMs should be careful about what they're saying is possible or not as they're not the ones developping. That said, it could be discussed with developpers and feedback could be passed later on.
I also think disclosing certain information could impact the game before the content is actually released, this is probably one, if not the biggest reason as to why some points aren't adressed directly.
I would love to have more insights about your reasons game masters so we can better understand each other.
Because the SK community has been neglected for years, I hope you can understand the lingering frustration that surfaces on occasion.

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Communication goes a long way