so i was introduced to this game a month ago, during this time my laptop had broken and i was using my mom's but now that i got a brand new asus laptop every time i tried to open spiral knights it just says "we were unable to download necessary files after five attempts. You can try running the application again, but if it fails you may need to uninstall and reinstall." I've uninstall and re installed, updated all my plugins, restarted the computer, and ran as a administrator but it still wont work. a big part of me buying a new laptop was just to play spiral knights and now it doesnt work. does anyone know how to fix it?
trouble running
Wed, 09/21/2011 - 03:44
Wed, 09/21/2011 - 13:40
#2
Thanks
Thanks for that. it got me to the login screen then said the exact same thing when the program said "loading/saving rest of the game" then says ive been disconnected from the server. by any chance do you think it has to do with me using the same account on 2 different laptops but the same IP address?
Wed, 09/21/2011 - 15:57
#3
That would only be an issue
That would only be an issue if you try to log into the same account on the second computer while the first is already running. Would you mind running the game so you get the disconnect duing the "downloading the rest of the game" scene and then posting the launcher.log? That will show where the download ended.
Wed, 09/21/2011 - 16:00
#4
I'll see if i can get to it
I'll see if i can get to it again. right now its just doing the exact same thing it was before when loading data on the smaller window.
Thu, 09/22/2011 - 03:16
#5
Its probably the mcaffe AV
Its probably the mcaffe AV trial that comes with the laptop interfering with getdown. I would recommend uninstalling it and then getting Microsoft Security Essentials instead.
Try the steps here. They can usually solve this problem.