As a casual gamer I have one gripe with this game and would like to suggest it to the developers in hopes that it gets implemented.
I never played WOW (a very popular MMORPG), but one game I did play - Ragnarok Online is very similar to this game but is a monthly subscription 2D game. However, that game that came out in the '90s has a very strong community because it is so easy to communicate.

- Players can create visual Chat rooms that anyone can join. It can be privately locked or public with the limit of 20 people. People don't have to rely on forums to join guilds as this is "instantaneous". Forum communication is like comparing emailing vs AOL Instant Messaging.

- I can type /who and it lists the amount of players in a given town. This can help me figure out if I want to be in Haven 1 or Haven 12.

- More animated emoticons, like /sleep

(source: http://www.playragnarok.com/gameguide/howtoplay_interface01.aspx)

I like that about these community based games, where the communication system is much more easier. The communication systems in this game feels so primitive. I haven't been online to play with my guild in a while. I enjoy their company, but I would like the added ability to play with non-guild members... like seeing an active numbered status on the gates...

Like how many players are in a given level so I can join them. This randomly joining a party at a gate and find myself "Forever Alone" is something I would like to have changed.

Thanks,
SpiltMilk