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Cannot connect to server possibly because of some wacom-thingy?

3 replies [Last post]
Wed, 11/23/2011 - 15:58
Zeddy's picture
Zeddy

This isn't my issue. A friend of mine has it and can't connect to the server so he can't make a character so he can't post on the forum.

Here is his post. Please help him:
-------------------------------------------------
Hello, newly registered user here!

I'm having trouble connecting to the server,
i've read some on the forum and seen others with "similar" problems
but haven't found a working solution yet...

I've gone through my internet connection and firewalls,
they are not the problem here!
(Also checked the traffic through port 47624-34, no problem there either...)

"Failed to connect to server."

Some info i though might help:

Operative system: Windows 7 Home Premium 64 bit
Processor: AMD Athlon II Dual-Core M320 (2 CPUs), ~2.1GHz
Memory: 4096MB RAM
Graphics: ATI Mobility Radeon HD 4650 Series
Approx. Total Memory: 2808MB

From projectx.txt

2011/11/23 22:33:35:876 INFO I$a.b: Logging to 'C:\Users\hp\AppData\Roaming\ Three Rings Design\Spiral Knights\.\projectx.log'.
2011/11/23 22:33:48:228 INFO I$a.b: Connecting [host=game.spiralknights.com/184.73.192.155, port=47624]
WARNING: Found unknown Windows version: Windows 7
Attempting to use default windows plug-in.
Loading: net.java.games.input.DirectAndRawInputEnvironmentPlugin
Failed to initialize device Wacom Virtual Hid Driver because of: java.io.IOException: Failed to acquire device (8007001e)

Also wondering about why I need an avatar to post on the forum,
it's quite problematic to post a question
when you can't login to create an avatar! (Catch 22?)

//Simaster48 (Simaster_Kope@home.se)

Wed, 11/23/2011 - 22:09
#1
Starlinvf's picture
Starlinvf
Because the Steam and

Because the Steam and Kongragate users have system generated user names, the only way to properly identify them is to use Knight's name for the forum instead of the account name.

As for the Wacom driver, its a generic driver used for tablet and pen interfaces. If you disable the driver, and the game works, then it confirms thats whats causing the problem.

Thu, 11/24/2011 - 03:05
#2
Zeddy's picture
Zeddy
2011/11/24 10:36:23:034 INFO

2011/11/24 10:36:23:034 INFO I$a.b: Logging to 'C:\Users\hp\AppData\Roaming\Three Rings Design\Spiral Knights\.\projectx.log'. 2011/11/24 10:36:32:838 INFO I$a.b: Connecting [host=game.spiralknights.com/184.73.171.156, port=47624] WARNING: Found unknown Windows version: Windows 7 Attempting to use default windows plug-in. Loading: net.java.games.input.DirectA

Seems like it's not.

Thu, 11/24/2011 - 15:55
#3
Starlinvf's picture
Starlinvf
do a trace route to

do a trace route to 184.73.192.155, and see if it can get to Level3's backbone. You also want to check for mandatory proxy servers, or torrent filtering mechanisms if your on a campus network.

The error is more typical for Steam players using a Linksys router, so some kind of networking weirdness is going on.

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