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Game doesn't launch

13 replies [Last post]
Wed, 12/21/2011 - 06:24
Captainepic

Whenever I want to play on Steam and on the site, it says 100% launching, a black screen pops up for 5 seconds and then I'm out of the game?

I have a Nvidia graphics card GT9800

I did
-Reinstall everything
-Update drivers
-Update Java
-Reinstall Steam
-Restart computer

http://www.mediafire.com/?2bx3d5df4b6cpzk
http://www.mediafire.com/?9nc03kb40a2snld

This is the java console report and the report in SK folder.

Thu, 12/22/2011 - 04:57
#1
Lufte's picture
Lufte
The projectx.log doesn't

The projectx.log doesn't contain much information, is there another log in your folder with a name like hs_errPID###.log? If so, upload the most recent one. Also, did you try running the standalone client?

Thu, 12/22/2011 - 05:52
#2
Captainepic
http://www.mediafire.com/?r38

http://www.mediafire.com/?r38bhqfm38ecjqt
This is the most recent one.

How do you run the standalone client?
I try to run it from site, install it from site to my computer and from steam.
Nothing works.

Fri, 12/23/2011 - 08:02
#3
Lufte's picture
Lufte
It says something about a

It says something about a crash in a windows native library (ntdll.dll). I'm pretty sure reinstalling Windows would solve this, or maybe you can wait for an expert (like Starlinvf) to come and look at this.

Fri, 12/23/2011 - 09:57
#4
Captainepic
I'll wait for an expert. I'm

I'll wait for an expert. I'm not going to reinstall Windows just for a game.

Fri, 12/23/2011 - 12:46
#5
Drockan
Expert? Does anyone from the

Expert? Does anyone from the support staff ever check these forums? I haven't seen even a hint of them yet, and nobody seems to be able to connect.

Fri, 12/23/2011 - 14:06
#6
Gimiziggs's picture
Gimiziggs
Does it work when you try to

Does it work when you try to play the game directly through steam?

The reason I ask is because Spiral Knights works great for me when I open steam and play through that. But if I try to load the game from the website, it doesn't work.

Are you running windows 7 by any chance?

Fri, 12/23/2011 - 17:35
#7
Captainepic
Nothing works, not through

Nothing works, not through steam or this site
Windows XP 32 bit.

Mon, 12/26/2011 - 07:07
#8
Lukehandkooler's picture
Lukehandkooler
Had this issue when I flipped

Had this issue when I flipped over to steam to craft on my alt, made both reg & steam versions un-launchable.

Disabled ATI Catalyst AI option seemed to unlock both accounts.

Mon, 12/26/2011 - 11:30
#9
Captainepic
dont know if you see but "I

dont know if you see but
"I have a Nvidia graphics card GT9800"

No ATI options here.

Mon, 12/26/2011 - 12:16
#10
Horseysauce
I am having the same problem,

I am having the same problem, my thread on the forums is here: http://forums.spiralknights.com/en/node/38073

I have also, a java console report. If anyone wants to help out, it would be very helpful. Solving Captainepic's problem will most likely resolve mine.

Mon, 12/26/2011 - 17:22
#11
Lukehandkooler's picture
Lukehandkooler
Does your Nvidia graphics

Does your Nvidia graphics card GT9800 have any AI options?

Wed, 12/28/2011 - 05:48
#12
Lufte's picture
Lufte
If you want to contact the

If you want to contact the support staff you have to do so from the support portal: https://www.spiralknights.com/support/#mail

Wed, 12/28/2011 - 09:30
#13
Captainepic
If AI means antialiasing then

If AI means antialiasing then yes.
If AI means artificial intelligence then no.

What do I do with it.

And I did contact support.

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