Good afternoon!
Respected GM, there was a following problem.
Today I bought through accaunt Steam in a game package elevator pack which includes 1000 crystal of energy and elevator for 2 weeks, and so Ms. the tank. Has paid for it 5,95$. And in total has received only elevator for 2 weeks. Tell as I can receive the remained things from my purchase.
Billing problem.
Sáb, 01/07/2012 - 02:23
Dom, 01/08/2012 - 11:57
#2
Greetings,
Please use the Support Mail link to contact us for errors surrounding payment and delivery errors. We prefer to respect the privacy of the player by not publicly discussing their purchasing history.
Dom, 01/08/2012 - 15:08
#3
The reference to an e-mail is
The reference to an e-mail is inaccessible. The empty page opens.
My kvitations:
Dear tavadm,
Your recent in-game purchase through Spiral Knights has been processed and 190 RUB has been debited from your Steam Wallet.
This email message will serve as your receipt. You can also access your Purchase History online at any time.
Elevator Pass 190 RUB
Subtotal 190 RUB
Tax 0 RUB
Shipping 0 RUB
Total
190 RUB
Payment Info
Steam Wallet 190 RUB
Confirmation Number 1027052592523921441
Date Confirmed Sat Jan 07 00:59:18 2012