So I tried to buy some packages using the PBC3 Test Payment Method with PayByCash, just to find out that there's no Interac Online Button to press when I finished entering my info. I either need a really fast solution for this, or I'd like for the Staff to take the option down entirely as It's pretty useless imo to have a payment method, yet have it screw up 3/4 of the way through. Yes I have used all sorts of different browsers with no success, I've also had my friend from the states try it out, with the same problem.
Just wondering if the staff can fix this, or delete the option of PBC3
PS: This is what I sent to the PayByCash Customer Support and this is the e-mail I got back:
> Email: XXXXXXXXXXXXXXXXXXXXXXXXXX
> Account: XXXXXXXXX
> Knight: XXXXXXXXX
>
>
> Hello, when I try to use the PBC3 Test Payment Method with my debit card to
> buy items for Spiral Knights, it get to the window after you click continue to
> make sure your information is correct. But I cannot get past the next window,
> nor does it have any button to access Interac online. I live in Canada, so
> maybe that could be it? Also using Opera so that could be it as well, but my
> friend was having the same issue and she's using google chrome. If anyone from
> your staff can assist me with this issue, that would be great as I wanted to
> spend about 40$ on stuff.
>
> Much thanks and hope for a reply soon,
>
> Kushymoose
>
> PS: Your game is amazing, it takes me back so many years to other retro games
> I used to play in the early 90's. :]
Greetings,
Unfortunately we haven't been able to reproduce this issue for this payment
type. If possible, can you give us step by step instructions on how you ran
into this error. Can you also try with multiple browsers to see if that might
correct the issue?
It's entirely possible that you'll have to contact Paybycash if this turns out
to be a lasting issue with them.
Also, I'm really glad to hear you're enjoying the game. The retro feel with a
modern twist is one of the things I love about it. It reminds me of some of
the fun games I played ages ago.
Best wishes,
- Cronus
Now, can someone solve this already?
Bumped
PS: I love the fact that the staff does not care about lost funds, this is amusing as all hell. Maybe you all shouldn't put payment methods we can't use on this site? Also, this problem has been on here for days yet no one helps? That's hysterical. Guess you'd rather favour the trolls whom try to step to me, instead of people whom want to purchase packages yet cannot due to your bugged payment method.
I'll state this as nicely as I can: Either fix it, or get rid of it. Plain and simple.