Hi there,

Since the previous patch, I have been having much difficulty completing even one level in the game.

Please refer to the following youtube clip:

http://www.youtube.com/watch?v=qu3bUdBpAAk&feature=youtu.be

Some key moments:
0:00-1:10: Relatively normal play
1:10: Health Capsule Used
1:44-2:04: Party button not responding
2:04: Health from capsule is added
2:04 to end: Massive lag

I have been playing spiral for a few months now and it has been fairly smooth (as one would expect from connecting from Australia). But after the last patch, it has pretty much been unplayable. Oddly enough though, this only happens during the evening (I have not been able to isolate the exact times as of yet). However, I am able to play normally during in the mornings.

Other symptoms include:
- black screen for a few minutes when loggin in
- extremely long loading time when moving between haven and bazaar, entering lockdown, signing up to missions and entering levels
- random disconnects
- very severe lag during lockdown matches
- AH not responding
- Long crafting times (+30 secs for a craft)

I have completed the following:
- Checked minimum requirements (Q9950, 8GB ram, 260GTX, 8TB HDs in RAID 0 + 1, Running Windows 7 x64 fully patched)
- Checked internet (2MBit cable connection and ensured no background processes were running such as torrents, skype, picture uploads etc, no one else using the bandwidth)
- Software versions and drivers are up to date (java version 6, gfx drivers and windows)

I have another friend who also is experiencing the same issue since the patch. We are both playing from Australia.

I will update this post with a few extra youtube vids on the issue and do some testing around accounts (i.e. if the problem is account based)

Please advise the next course of action.

~AkiTo_G