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Cant send support request. please help.

6 replies [Last post]
Thu, 05/03/2012 - 08:00
Draco-Draco's picture
Draco-Draco

I don't know why but i cant send the support requests. when i open the support portal and select "Contact-In-Game Support" request (bottom left square) the page wont load at all and nothing comes up but a blank white screen. and this is what it says at the top of the screen

"https://www.spiralknights.com/support/?locale=en#requests_new"

What should i do so i can send requests again?
Or does it have something to do with steam because my spiral knights account is linked to steam

Thu, 05/03/2012 - 08:37
#1
Sinkillerj's picture
Sinkillerj
I see two possibilities... 1.

I see two possibilities...

1. The site was down at the time.
2. Your web browser cant load the page for whatever reason, I encourage you to try the latest version of Firefox or Chrome.

Thu, 05/03/2012 - 17:35
#2
Draco-Draco's picture
Draco-Draco
I've tried to send support

I've tried to send support requests everyday and i'm using chrome and still doesnt work

Thu, 05/03/2012 - 18:12
#3
Trying's picture
Trying

enable javascript

Fri, 05/04/2012 - 01:43
#4
Asukalan's picture
Asukalan
If that wont help (since lot

If that wont help (since lot of people even with enabled and fully functional javascript dont have acces to support portal and noone can do anything about it) every time you have need for contacting support you have to send mail to support@spiralknights.com

Fri, 05/04/2012 - 03:57
#5
Dziurka
Does not work for me too.

Seriously guys... Even SUPPORT IS BROKEN O_o ?

Fri, 05/04/2012 - 04:42
#6
Draco-Draco's picture
Draco-Draco
YESSSSS :D

I got it at last. I used firefox instead of google chrome and it worked O.o

Tyvm for everyone's help on this.

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