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Major issue while installing updates.

12 replies [Last post]
Wed, 06/06/2012 - 12:05
Blitzman's picture
Blitzman

When I am on my laptop which has windows 7, spiral knights takes FOREVER to install an update whenever it reboots. In 15 minutes, it is only at 3%, and the time until completion has risen the entire time to the point where it is now saying there is over an hour until the update is installed. Can anyone help with this?

Wed, 06/06/2012 - 12:07
#1
Antagonous's picture
Antagonous
-

I got the same issue :/

Wed, 06/06/2012 - 12:16
#2
Blitzman's picture
Blitzman
The time has gone to 554

The time has gone to 554 minutes. Almost 10 hours. This has to be fixed!

Okay, when I was typing that, the time went to...660:50. This is RIDICULOUS! It just went to 710:28!

Wed, 06/06/2012 - 12:19
#3
Effrul's picture
Effrul
1% complete with 96:44 - no,

1% complete with 96:44 - no, 99 - no, 110 and climbing as of this writing. I flat refuse to believe this update content is that enormous. What's going on?

Wed, 06/06/2012 - 12:21
#4
Effrul's picture
Effrul
For the record, I am on a

For the record, I am on a 3GHz Intel iMac with 4GB RAM, running OS 10.6.8.

Wed, 06/06/2012 - 12:22
#5
Antagonous's picture
Antagonous
0% complete with 326:12 and

0% complete with 326:12 and rising. There is definitely something wrong.

Wed, 06/06/2012 - 12:25
#6
Blitzman's picture
Blitzman
Something tells me OOO

Something tells me OOO seriously derped.

Wed, 06/06/2012 - 12:26
#7
Krissychu's picture
Krissychu
Same issue..

I'm at 72% with 73.45 time =/

Wed, 06/06/2012 - 12:40
#8
Cobalt-Spiral's picture
Cobalt-Spiral
Try re-installing the game...

After getting to 10% with 4500:18 left, i decided to re-install the game and it is updating just a bit faster.

-Hope this helped o_O

Wed, 06/06/2012 - 12:45
#9
Antagonous's picture
Antagonous
I re-installed Java and its

I re-installed Java and its going faster now. Hope this helps.

Wed, 06/06/2012 - 12:54
#10
Thalia's picture
Thalia
Game Master
We are aware of the problem;

We are aware of the problem; it's actually very likely not a problem on your end in most of the cases and our engineers are currently looking into what may be causing this problem for several players right now.
I'm afraid I can't name a reason for the issue at this point, but I can assure you that we're doing our best to get this resolved as soon as we can. Right now the best you can do is have patience, give the download some time and if it fails, keep trying again or a little later. Hopefully we'll have the cause of this issue identified and fixed soon.
Apologies for the trouble! If I have any news to share I'll let you know.

Wed, 06/06/2012 - 13:20
#11
Thalia's picture
Thalia
Game Master
Here we go, looks like our

Here we go, looks like our tech gremlins managed to fix things. Everything should be working normally again now. If your download is stuck, please simply abort and retry - you should see normal download times again from then on.
Once more, sorry about the trouble.

Thu, 06/07/2012 - 02:14
#12
Hobbitcraft's picture
Hobbitcraft
Still not happening D:

Fine until 47%, validating, then it says 19956:42 left, been like that for nearly 3 hrs and its going up still. Downloading was fine but validating taking ages.

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