Spiral Knights - Are there any refunds during Client crashes?

Are there any refunds during Client crashes?

6 replies [Last post]

Wed, 09/05/2012 - 02:04

Pokermint

Soloing JK is not a pretty bad idea so I decided to gear up for it.
Then on my way to killing the god forsaken pink king, the client freezes. (maybe cuz I cast a super freeze vial to JK? o.O)
I approximately waited for 10 mins then after that, nothing happens. Game crashes, consumed 40 ce (no mist and I died once) and was not able to gain jelly gems. Mind wondering if SK provides refunds for similar technical problems or any compensation in any game problems.

Ive encountered this problem a couple of dozen times after I downloaded the game client and its the only client in all my games that crashes.
Connection is good, so is my PC. I may, not sure, that the problem is within the client.

Do they refund? and does anyone experiences this issue?

Wed, 09/05/2012 - 03:14

Ark-The-Monsta

NOOOPE, welcome to Spiral

NOOOPE, welcome to Spiral Knights, where everything is your fault and you receive no refunds for anything that happens that is beyond your control. One time I went into a shadow lair and the power went out about 5 minutes in, resulting in 1800 CE gone to waste. And when I requested a refund or another shadow key, I was basically told "lol sux to be u, not our problem"

You could try to get a refund, but good luck to you good sir because you are going to need it badly.

Wed, 09/05/2012 - 03:27

Pokermint

Well, its not actually my

Well, its not actually my fault.
The Client keeps crashing even on the day I downloaded it. And Im sorry during the blackout. You might go suicide for the loss. lol
Anyhow, thanks for the info anyway.

But I do ahve another problem
http://forums.spiralknights.com/en/node/63919

Mind lending a hand on this?

Wed, 09/05/2012 - 05:01

Little-Juances

Go to game folder and find log files. You dont know if it's not your fault yet. Could be bad drivers, insufficent memory, etc.

Wed, 09/05/2012 - 17:36

Ark-The-Monsta

Well I didn't say it was your

Well I didn't say it was your fault, I'm just saying that because I've never seen or heard of anyone getting any refund in this game whatsoever, even when problems occur that is not the fault of the players, but the game itself being bugged. So it's like if the games bugged and causes players to lose energy for nothing, the GMs treat it like it's our problem not the dev's.

Fri, 09/07/2012 - 07:39

Misty-Wellington

I experience the odd client

I experience the odd client crash and it's almost always during a dungeon. Yesterday was the worst though - 2 Client crashes and a Java crash in the space of 40 minutes doing a Royal Jelly run.

Fri, 09/07/2012 - 08:13

Little-Juances

My post has the solution. Read it.

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Are there any refunds during Client crashes?