Hello, Grim here.

I have a problem that crashes the game when I start it. Please fully read this.
I log into the game on my Steam Account, then I choose my Knight, that has NO head, just eyes. At 85%, the game crashed and stopped responding. I had to close it and try again. Same result. I tried 'Verifying the Game Cache' (It is an option on Steam that checks the game files to make sure they aren't corrupt.) with no results. It said 'All files validated.' but I launched the game again and guess what?

It loaded my account then started my knight automatically. I looked at my load out while it was loading. No head. Then it crashed. Again.
Then I recalled an update of SK that was forcefully closed by a scheduled update of my PC. The update that extended the Surge Prize Box time was working, until it restarted. That's it.

My laptop specs: (Copied from System Information.)

OS Name: Microsoft Windows 7 Home Premium
Version: 6.1.7601 Service Pack 1 Build 7601
Other OS Description: Not Available
OS Manufacturer: Microsoft Corporation
System Manufacturer: TOSHIBA
System Model: Satellite L500
System Type: x64-based PC
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, 2194 Mhz, 1 Core(s), 1 Logical Processor(s)
Windows Directory: C:\Windows
Locale: United Kingdom

(I am new to the forums. Just thought you should know.)