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Guild Hall Upkeep x3 [UPDATE: fixed!]

14 replies [Last post]
Wed, 11/21/2012 - 14:28
Narfle's picture
Narfle

The GH for Impervious just went into default as the system tried to take x3 our owed upkeep (250k). It paid successfully the first time, but then tried to subtract an additional 500k. You can see the three separate upkeep transactions in our guild record. Any assistance with this would be greatly appreciated--I'm assuming we're not the only ones this happened to.

[EDIT: Fixed! Thanks to Curio, Aphrodite and Clotho for the fast work! Others who have been similarly effected: submit a support ticket if you haven't already done so.]

Wed, 11/21/2012 - 14:31
#1
Amoxit's picture
Amoxit
Same thing happen to us,

Same thing happen to us, first transaction went through then we defaulted on the other 2. All three transactions happened at the same time.

Wed, 11/21/2012 - 14:34
#2
Damienfoxy's picture
Damienfoxy
yeah mine got hit with two

yeah mine got hit with two attempts. this is odd, it's also exposing guild leaders...

Wed, 11/21/2012 - 14:35
#3
Akini's picture
Akini
We got hit 3 times, how do

We got hit 3 times, how do you mean exposing GMs?

Wed, 11/21/2012 - 14:37
#4
Damienfoxy's picture
Damienfoxy
well, anyone who knows how

well, anyone who knows how many times the guild was charged, is either an officer, or a guild leader. only ones who would post here about the subject are those who are responsible for the well being of said guild.

Wed, 11/21/2012 - 14:44
#5
Akini's picture
Akini
I'm only a member. It shows

I'm only a member. It shows up in the guild log how many times upkeep was charged.

Wed, 11/21/2012 - 14:45
#6
Azkaellion's picture
Azkaellion
lol

Anyone in the guild can access the treasury and records. I posted, and I'm a lowly veteran.

Wed, 11/21/2012 - 14:47
#7
Damienfoxy's picture
Damienfoxy
huh... well that i didn't

huh... well that i didn't know. i just assumed

Wed, 11/21/2012 - 14:48
#8
Everblunt's picture
Everblunt
Test

Has everyone that got hit with the multiple upkeep collections removed one or more expansions over the week?

Wed, 11/21/2012 - 15:10
#9
Narfle's picture
Narfle
@everblunt

At least in our case, yes, we removed our 5th floor.

Wed, 11/21/2012 - 17:24
#10
Zaffy-Laffy's picture
Zaffy-Laffy
D:

Our guild got hit twice, now in default

Wed, 11/21/2012 - 17:41
#11
Zaffy-Laffy's picture
Zaffy-Laffy
This is what I'm talking about

Link to Photo

Thu, 11/22/2012 - 07:28
#12
Narfle's picture
Narfle
hmm

I see that Aphrodite added 500k to our guild treasury, but we're still locked in default...

Thu, 11/22/2012 - 07:49
#13
Crappiddos
fraie d'entretien trippler

Hello I too my guild was to touch of this beug thus I indeed wonder what we can make has to pay their own betise my guild

Thu, 11/22/2012 - 08:24
#14
Narfle's picture
Narfle
@Crappiddos

Start by emailing OOO support-->top right corner of your browser, between "my account" and "language".

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