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Billing Error For Energy Packs

5 replies [Last post]
Wed, 12/12/2012 - 23:39
Rinn-Avired

Hey guys, ever since the Winterfest update, I've been having an issue trying to purchase an explorer pack with the two prize boxes. I have the funds in my Steam Wallet and my has worked fine before, but every time I authorize it, I get a notification saying m.billing_error. I'd really like to purchase one of these packages so what is the issue?

Thu, 12/13/2012 - 00:24
#1
Rinn-Avired
Anyone?

Anyone?

Thu, 12/13/2012 - 03:13
#2
Wintersmith
Yeah, I'm having the same

Yeah, I'm having the same issue. I sent a support request about an hour ago, I'll post here if I get a response.

Thu, 12/13/2012 - 06:49
#3
Caelifer's picture
Caelifer
Same for me

Same for me. I also sent in a ticket regarding this, I've yet to hear back.

Thu, 12/13/2012 - 07:20
#4
Wintersmith
Okay, so the response I

Okay, so the response I received was:

"We are aware of this problem and are working with Valve to fix it as quickly as possible. Please be patient and sorry for the inconvenience."

Thu, 12/13/2012 - 11:20
#5
Rinn-Avired
Ok so it's a problem on their

Ok so it's a problem on their end. That makes me feel a lot better. Thanks for the help you guys!

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