Since we're stuck in a level of a mission, I tried contacting support but I get this (verified that I'm not the only one):

HTTP ERROR 404

Problem accessing /support/. Reason:

NOT_FOUND

Anything that can be done about this in case this occurs again?
Thanks in advance.

Edited due to having to hurry.. No more help needed in the level itself.

Level was Depth 25 of White collar captives