A survey on the new game mechanics (i.e. Forge) would show the Devs that some of their changes were not for the better. Or were not needed at all.
I personally don't have a problem with the Dark Harvest update. I do however have a problem with most of the changes since and including the UI downgrade.
And I agree, the selectiveness of forum replies by Admins is concerning.
(Note: I love the colors of the UI but the positioning changeup and crown count murder was not necessary. Sadly I'm used to it as normal now)
I'd love to see surveys about what worked or didn't with each update. Every so often 000 has a survey, but more frequent surveys about updates or about the state of things in general would be fantastic.
Then, you know, 000 giving feedback on overall results of those surveys would really create a feeling of back-and-forth with the community.