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Missing/Black words

5 respuestas [Último envío]
Vie, 01/10/2014 - 20:56
Soleul

When starting the game ALL text is either missing or covered by large black shapes that completely eliminate vision of text. The only thing that is normal is the Three Rings and Sega logo. I have tried to uninstall and re-install three times already and I have checked and unchecked vertical sync as well as the compatibility mode with no results. Please tell me what I can do to fix this.

Vie, 01/10/2014 - 21:32
#1
Imagen de Zaffy-Laffy
Zaffy-Laffy

You need to uninstall it properly. If not, the problem lies in Java, and you need to update it.

(FOR WINDOWS USERS ONLY)
Having Black Screen issues? Wrong/Weird Images? Or crashes when entering specific areas? See any game errors?
Diagnosis : Corrupted File(s)
Solution : Redownload and Reinstall the WHOLE OF SPIRAL KNIGHTS
FOR STEAM USERS

  1. Proceed to Spiral Knights Folder, usually located in C:/Program_Files(x86)/Steam/steamapps/common/Spiral_Knights/
  2. Delete this entire folder. The problem is not with the installation, but with the fact that you have corrupted DATA FILES. These data files come to you during downloading, and do not get affected by installation/uninstallation.
  3. REDOWNLOAD and REINSTALL the game through the steam store page. Try to ensure smooth and stable download speed, don't go and stream some video, take a break, it's not that long.
  4. If problem persists, contact SK support for further inquiries

FOR NON-STEAM USERS

  1. Proceed to Spiral Knights Folder. This is possible by starting the "Run" program located in your start menu. Afterwards, key in "%appdata%" to get to the /"User"/Appdata/Roaming / folder. Proceed to /"User"/Appdata/ and access the "LocalLow" folder. There will be a folder called "spiral".
  2. Delete this entire folder. The problem is not with the installation, but with the fact that you have corrupted DATA FILES. These data files come to you during downloading, and do not get affected by installation/uninstallation.
  3. REDOWNLOAD and REINSTALL the game through the official client page(This website/armorgames/newgrounds, wherever you downloaded it from). Try to ensure smooth and stable download speed, don't go and stream some video, take a break, it's not that long.
  4. If problem persists, contact SK support for further inquiries
Sáb, 01/11/2014 - 23:22
#2
Soleul
Well I've done exactly as

Well I've done exactly as listed and the words are still covered in black shapes and/or missing entirely. :/ Is there any other reason for this occurence? I'd really like to be able to play again.

Dom, 01/12/2014 - 01:24
#3
Imagen de Zaffy-Laffy
Zaffy-Laffy

Perhaps your java version is too old?

Mar, 01/14/2014 - 20:29
#4
Soleul
I'm positive I have the

I'm positive I have the latest version of Java installed. :/

Mar, 01/14/2014 - 20:49
#5
Imagen de Helios
Helios
Game Master
Greetings,

This problem traditionally occurs when trying to run Spiral Knights on Intel Integrated graphics using old driver versions. You can check to see if you are using Intel Integrated Graphics by doing the following:

  1. Press the Windows Key + R hotkey to open the Run window
  2. In the Run window type "dxdiag" and press Enter
  3. In the new window select the Display tab.
  4. The Name and Manufacturer fields will contain your video card's make and model information.

If you do see Intel graphics listed please try updating the graphics driver the most current release by following these steps on the Wiki.

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