Spiral Knights - Spiral Knights crashing my computer

Spiral Knights crashing my computer

10 replies [Last post]

Sun, 03/02/2014 - 12:51

Sevenswell

It's completely random when it happens. It might happen two hours after i start playing or just half an hour. I've already tried updating my video driver, playing through the website instead of steam, and enabling compatibility mode in advanced graphics settings but my computer still crashes. It runs perfectly up until it happens by the way. I'm positive that it's not overheating since my computer's fan stays pretty quiet the whole time I'm playing. I also have the latest version of Java. Here's my specs for anyone who needs them (I'm using the system information tool in steam)

Processor Information:
Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x16
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 1999 Mhz
1 logical processor
1 physical processor
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Windows XP (32 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) 82945G Express Chipset Family

DirectX Driver Name: igxprd32.dll
Driver Version: 6.14.10.4926
DirectX Driver Version: 6.14.10.4926
Driver Date: 15 Feb 2008
OpenGL Version: 1.4
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) 82945G Express Chipset Family
VendorID: 0x8086
DeviceID: 0x2772
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1280 x 1024
Desktop Resolution: 1280 x 1024
Primary Display Size: 12.60" x 10.08" (16.10" diag)
32.0cm x 25.6cm (40.9cm diag)
Primary Bus Type Not Detected
Primary VRAM: 128 MB
Supported MSAA Modes Not Detected

Sound card:
Audio device: Realtek HD Audio output

Memory:
RAM: 3063 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 152611 Mb
Largest Free Hard Disk Block: 125284 Mb
OS Install Date: Jan 05 2014
Game Controller: None detected

Sun, 03/02/2014 - 14:20

Hottfuzz

bump

Sun, 03/02/2014 - 15:49

Skepticraven

Erm...

Are you posting on 2 topics for your different computers? It would help if you posted both in one thread instead of 2. Also, it takes people more than an hour to respond on forums, not really a reason to bump.

My initial guess is it might be other programs not talking nicely at the same time SK is running. Browsing in other tabs at the same time as playing tends to make my game non-responsive during loadscreens (but returns to playable in about 10 seconds).

Sun, 03/02/2014 - 16:22

Sevenswell

gnjstdumnrtsu,

That was my cousin who happened to be having a problem as well.

Well I think I was running google chrome while I was playing SK but I forgot if I tried playing without it. I'll give it a try.

Sun, 03/02/2014 - 17:20

Sevenswell

Nope

It didn't work. I didn't think it would though. But just to be a little more descriptive of my situation, before my computer crashes it freezes for a few seconds and then the screen turns funny colors and then my computer restarts.

Sun, 03/02/2014 - 21:27

Wavara

Have you tried with other "heavy" games? or is SK the only one generating this error? Because you say: "freezes for a few seconds and then the screen turns funny colors and then my computer restarts.". I had a similar problem and it turned out it was my motherboard... Just asking.

Mon, 03/03/2014 - 01:43

Zaffy-Laffy

Sounds like a graphic card crash. The Intel(R) 82945G Express Chipset Family is a pretty weak graphic card...

Mon, 03/03/2014 - 04:34

Sevenswell

Maybe

I was using a better graphics card when i first played in beta and i assumed i could play it now since i can still play WoW. Didn't think that might be the problem since i had no texture errors and i wasn't lagging.

Mon, 03/03/2014 - 14:32

Sevenswell

srtghetdnjr

Now that I've given it some more thought, I'm pretty sure it isn't my graphics card because I can play games that are as about as demanding as SK and WoW (Which runs almost perfectly on my computer by the way) is definitely just as or more demanding than SK from what I can tell. And yes it only happens when I play SK Wavara.

Wed, 03/05/2014 - 20:06

Helios

Game Master

Greetings,

If you wish please try submitting a bug report after the game crashes and you are able to launch it again. This will allow us to gather some information on what caused the crash. A bug report can be submitted any time the game is running by pressing F2 or by using the /bug chat command after selecting a knight.

However, please be aware that it's possible there may be no solution. The Intel 945G is considered below the minimum specification for Spiral Knights as it only supports OpenGL 1.4 while SK prefers OpenGL 2.0. Compatibility Mode removes some of the most graphics intensive OpenGL features, but other incompatibilities can still remain. WoW likely runs better due it utilizing DirectX 9, which Intel was much more responsive in supporting fully at the time your graphics card was created.

Fri, 03/07/2014 - 04:47

#10

Sevenswell

Thanks

I appreciate the help.

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Spiral Knights crashing my computer