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Lost 900 CE in Energy Depot

4 replies [Last post]
Thu, 06/16/2011 - 19:38
alkamystx
Legacy Username

I put an offer to sell 900CE in the energy depot this morning when the game was pretty busy. The price kept changing, so I was going to cancel my offer and post another one, but when I tried to cancel, I got the "No such offer" message. I didn't receive any crowns for the trade - and the 900CE was gone as well.

Has anyone else seen this? I sent a support request, and they asked me to try logging off and back in, but that didn't help.

Its marked as escalated to lead now, and when I asked when I would be refunded, I was told it would take a few days.

I've provided more specific details in my support request, but checking to see if anyone else has run into this.

Mon, 07/11/2011 - 20:57
#1
Gprofi
Legacy Username
Same happened to me

I posted a bid to purchase CE. The server was on the slow side because it took forever to load up my Mail, but I needed CE now.

When i posted it, it didn't appear the same time so I closed it and continued playing. When i checked back, it was there, check back 5 minutes later, it was gone.

Eventually the market bid reached my offer and i was never credited my 100CE and my Crowns was still showing a loss of 5900.

I submitted a bug report, but i am not sure if they'll respond or even credit my account. Only time will tell.

Sorry for your loss.

Mon, 07/11/2011 - 22:05
#2
Reichok
Yup

Same thing as Gprofi.

Put in bid to buy CE. I changed screens, looked at the Auction house.
Looked back at CE market and my listing was gone along with my 5900 crowns.

I filled out a bug report, tried relogging a couple of times, but no refund or
response about an hour later. Hopefully something gets brought up though.

Tue, 07/12/2011 - 00:21
#3
TheBoxfriend
Legacy Username
"F"ing server failure.

it happened to everyone who made a trade, bought something, got anything in the clockworks, or anything similar. whatever was traded or bought or found, was lost. except for the energy i traded to my cousin who was in the same room as me on a different cpu. it was BS! i sold him a bunch of CE and HE got the energy, but i didn't get the crowns because of the server failure

Tue, 07/12/2011 - 15:48
#4
Equinox's picture
Equinox
Game Master
Please submit a support

Please submit a support request via https://www.spiralknights.com/support/#requests_new and a GM can look into this for you. Be specific about what happened and when so that they have enough information.

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