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Technical Issues

Where you ask for assistance in installing or running the game client.

Graphics color calibration questions

Soumis par BehindCurtai le lun, 11/22/2010 - 23:25
in
  • Technical Issues

This is for the Arrtists: can you tell me what L*a*b* values some of the level icons are supposed to be?

If I understand how the graphics are working, then I'm going on the assumption that you are specifying RGB values for these based on what looks right on your (presumably) color calibrated monitors. I'd like to make sure I'm seeing what I should be seeing.

Broken patch

Soumis par Xcali19 le lun, 11/22/2010 - 22:30
in
  • Technical Issues

The new patch is locking me out of the game, cant even go into a gate 0% load and crash.

  • 20 commentaires

Spiral Knights won't open

Soumis par Duck le lun, 11/22/2010 - 18:33
in
  • Technical Issues

Now is probably a terrible time to make this post, because by this time tomorrow I will be too busy to attend to it for quite a while. A month ago I got the email and downloaded the game, but my experience has been extremely consistent - no shortcut, icon, or application that I can click on with the name "Spiral Knights" does anything. The mouse hourglasses for about a second, then nothing happens. No window opens; nothing.

I am running Windows 7 on a laptop. I can give more specific information if its needed. I'm hoping I probably just missed something stupid.

  • 1 commentaire

It doesn't runs

Soumis par Dosed le dim, 11/21/2010 - 05:25
in
  • Technical Issues

Well, when I enter in the play-game page, it reach the 100% but after, nothing happens.
I tried to install it, but when it install and open, the same, reaches the 100% and closes itself. When I try to open it again, nothing happens, just "loading" cursor and nothing :/
I have W7 32 bits, ATI Radeon 9250 (256 MB) , 2.66 GHz Dual core, Updated Java, but I still don't know why I can't play :c
Help please c:

  • 1 commentaire

Impossible to write an @ in-game with a German keyboard

Soumis par Kneiss le ven, 11/19/2010 - 17:11
in
  • Technical Issues

I am German, with a German keyboard. I wanted to send an invitation to a friend, but it sadly turned out to be impossible to write an @ ingame. Neither the German combination of alt+q worked, nor did the american: shift+".

  • 1 commentaire

Cannot get to billing from a full-screen mac client

Soumis par BehindCurtai le mer, 11/17/2010 - 21:33
in
  • Technical Issues

If you have the mac client in full-screen mode, and you try to go to billing, the web page will be open in your browser, but the game will not release the full-screen lock and you will not be transferred to the browser.

Serious issue with paypal billing

Soumis par BehindCurtai le mer, 11/17/2010 - 21:32
in
  • Technical Issues

There is a very serious issue with pay pal billing.

Going to the billing site, and selecting the package to purchase, my next web site is paypal. It's asking me to log in. No problem.

The next page has a summary of my paypal account, has my "shipping address", and tells me that I will confirm on the next page.

I'm expecting to see a page from paypal, with "Confirm this bank account, this product, this price".
Instead, I see the three rings billing page saying that the purchase is confirmed.

That needs to get fixed before release.

  • 1 commentaire

Billing page issue

Soumis par BehindCurtai le mer, 11/17/2010 - 21:28
in
  • Technical Issues

The billing web page has a technical issue.

There is a css section that says:
.content {
margin-bottom:0;
margin-left:auto;
margin-right:auto;
margin-top:0;
min-height:556px;
width:780px;
}

Width 780 fails if I have font size 17 in firefox (turns out to be 17 pixel, not 17 point), and force my font size. (It works at 16).

While the 16 pixel (default) font size on the button is readable, the smaller (14) pixel font text really is not.

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Technical suggestion / idea / observations from the low end of the graphics card pool.

Soumis par BehindCurtai le mer, 11/17/2010 - 20:50
in
  • Technical Issues

So I was playing around for about an hour, maybe more, this afternoon on the "entry" level. Before the rescue camp.

My graphics card is a 9550 mobility; my driver is the 10.5.8 mac os driver. (On some crashes, the driver logs itself as the 9700 driver.). Resolution used for the test was 800x600, full screen. Vertical sync was turned off.

If I had either medium, or high, level of detail, the performance is the same. Entering a new area can have a significant delay, apparently as stuff is loaded into the graphics card. Once loaded, I have reasonable frame rates.

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Horrible response issue

Soumis par BehindCurtai le mar, 11/16/2010 - 23:17
in
  • Technical Issues

Right now, there seems to be a two frame delay on any action.

It seems like, and this is just my observations,

I can be moving along a corridor. Suddenly, monsters spawn. I know they spawn, because my system stops completely. Depending on the spawn, it can take 2-6 seconds before the graphics get loaded into my video card (or at least, I'm guessing that this is what's taking so long), and then there will be one more slow frame. After that, the frame rate gets up to playable.

  • 1 commentaire
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