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Suddenly Spiral Knights has a problem authenticating Steam? AGAIN REALLY?

42 replies [Last post]
Tue, 09/20/2011 - 16:43
Grenze
Legacy Username

It just kicked me off 10 minutes ago saying please make sure I'm running the Steam client and not logged in somewhere else, problem is how am I supposed to be some where else if my Steam is logging in correctly? Anyone know why or how this could happen?

Tue, 09/20/2011 - 16:48
#1
Perdido
Legacy Username
Nope

I'm having the same problem right now.

Tue, 09/20/2011 - 16:49
#2
Grenze
Legacy Username
I hope it gets fixed soon,

I hope it gets fixed soon, apparently all Steam accounts are getting screwed.

Tue, 09/20/2011 - 16:51
#3
Poseidon's picture
Poseidon
Game Master
We're aware of this one and

We're aware of this one and looking into it folks, hang in there!

Tue, 09/20/2011 - 16:51
#4
Grenze
Legacy Username
Well alright that's good

Well alright that's good news.

Tue, 09/20/2011 - 16:54
#5
Reconsix
Legacy Username
Same here, no go on Steam

Same here, no go on Steam since the patch.

Tue, 09/20/2011 - 16:57
#6
Grenze
Legacy Username
I'm curious is to what could

I'm curious is to what could have caused it.

Tue, 09/20/2011 - 16:59
#7
Gleevee
Legacy Username
Oh lawdy

I think something in the new code is tripping over itself (Or tripping balls). I have Steam, and it's the same deal - I can't authenticate.

Tue, 09/20/2011 - 17:03
#8
Grenze
Legacy Username
The patch most likely bugged

The patch most likely bugged the actual authentication process that all Steam users go through each time we log in. Basically blah blah it thinks we are all phony accounts at the moment. Though this is just reiterating obvious points.

Tue, 09/20/2011 - 17:09
#9
Yoshibear
Legacy Username
got same issues i was in a

got same issues i was in a instance finished it then it booted me off came up with steam authention wollop

guess its an early nite for me if this aint sorted soon :(

Tue, 09/20/2011 - 17:14
#10
Grenze
Legacy Username
Same for me on the early

Same for me on the early night tidbit, was gonna go play Lockdown and then boosh shot off. How inconvenient.

Tue, 09/20/2011 - 17:15
#11
Grenze
Legacy Username
Oh good news it's fixed, they

Oh good news it's fixed, they are rebooting.

Tue, 09/20/2011 - 17:22
#12
Javier07
Legacy Username
30 minuets....

Were going top have to wait about 30 minuets for the reboot you guys

Tue, 09/20/2011 - 17:26
#13
Moogy
Legacy Username
Wow steam doesnt work...

Wow steam doesnt work...

Tue, 09/20/2011 - 17:29
#14
Mrtortoise
i'm glad it's not just me,

i'm glad it's not just me, but my husband was playing from steam too and he was able to get on just fine after the patch. he's not playing now though so i don't know if it would have eventually booted him off or what.

Tue, 09/20/2011 - 17:30
#15
Yoshibear
Legacy Username
steam-ing pile of ***t lolz

steam-ing pile of ***t

lolz

Tue, 09/20/2011 - 17:45
#16
FISTERt2000
Legacy Username
Don't blame steam for SK

Don't blame steam for SK devs' screw-ups ;)

Tue, 09/20/2011 - 17:46
#17
Dorthie
I can't get in with my steam account

A new patch to fix bugs. Now I can't get in again with my steam account after this new patch.

Tue, 09/20/2011 - 17:54
#18
Gleevee
Legacy Username
Success

Login is now possible!

Wed, 09/21/2011 - 11:55
#19
Grenze
Legacy Username
AGAIN?!?!?!

AGAIN?!?!?!

Tue, 09/27/2011 - 22:27
#20
Pshark's picture
Pshark
strikes again

Just bumping this reoccurring problem. Steam connections down...AGAIN. Seems like an awesome time to ask again for the ability to convert steam accounts into normal SK accounts - this is annoying.

Tue, 09/27/2011 - 22:51
#21
Providence's picture
Providence
If there are more recent

If there are more recent threads about a similar issue, you don't need to bump an old thread, you can just post in the recent thread instead.

Wed, 09/28/2011 - 01:06
#22
Psychodestroyer's picture
Psychodestroyer
Foo

I wanted to be the next guy, save for the Admin guy, to post here that had an Avatar.

Anyways, on subject, I have the same problem. ><

Than Posideon, hope you guys can fix this soon! :D

EDIT: Btw, when you guys do fix this, can you or one of your buddies post here saying something along the lines of...: IT's FIXED!!!!!!

I REALLY wanna get back to destroying some clockworks. Already getting withdrawal symptoms.....!!

Wed, 09/28/2011 - 03:47
#23
Providence's picture
Providence
If you want a response from

If you want a response from Three Rings, you need to submit a Support ticket.
The forums are here for you to get help from other players, any official OOO responses are rare and should not be expected.

Wed, 09/28/2011 - 06:53
#24
Cold-Snap's picture
Cold-Snap
@ Psychodestroyer

You can always make a non-Steam based account. Sure you won't have your main equips, and your energy will be shared (unless a paying transaction un-links the mist between each character.), but you will still be able to PLAY the game, if that's all you want.

Wed, 09/28/2011 - 08:23
#25
Xaechireon's picture
Xaechireon
Curious

I'm having the same problem, not being able to log in with the same error message.

Strangely enough, I can log in perfectly fine with my friend's account.

Wed, 09/28/2011 - 08:30
#26
Starlinvf's picture
Starlinvf
Quote- Xaechireon: "I'm

Quote- Xaechireon:
"I'm having the same problem, not being able to log in with the same error message.
Strangely enough, I can log in perfectly fine with my friend's account."

Wait, what? Another steam user can log in on your..... oh god no. That means its screwed up on an account level somehow. Thats even worse then a steam client bug.

Wed, 09/28/2011 - 19:33
#27
Vagueabond's picture
Vagueabond
Not only is it borked on an

Not only is it borked on an account level, if you check your Steam Inventory, something seems to have happened to your CE as well, allegedly.

Wed, 09/28/2011 - 22:19
#28
Lanseal's picture
Lanseal
I've also had the

I've also had the authentication problem. I've restarted my computer and consequently, steam, and I still get the same messages. I used my brother's account on steam to see if I got the same problem, using the same computer, and it went through. Thus I don't think it has to do with the update. It's my account and my account only.

The last thing I did was that I had just finished a jelly king run, and the moment I went back up to haven using the elevator, the game crashed on me, and it hasn't let me in since. It has been more than 24 hours.

Thu, 09/29/2011 - 02:09
#29
Xaechireon's picture
Xaechireon
Oh man

@Vagueabond

Oh man, you're right. I cannot find any trace of my crystal energy at all. I still had 7000+ left from the Battle Pack.

EDIT: False alarm, for some reason its been moved from my main (and only) character to "Unclaimed". I somehow have only 6997 energy now.

Thu, 09/29/2011 - 04:46
#30
Starlinvf's picture
Starlinvf
The Steam inventory divides

The Steam inventory divides the listed items per Knight, so with CE being an account wide object its disassociated with any particular character.

Thu, 09/29/2011 - 08:06
#31
Dokem
Got OOO support

[quote]Greetings,

I'm very sorry about this issue. The developers are looking into it and hope
to have it fixed as soon as possible. I'm sorry I don't have additional
information at this time, but please be patient while they work with Steam to
get everyone running again.

Best wishes,

- Aphrodite[/quote]

They know about it. It seems is not easy to fix. :S

Thu, 09/29/2011 - 12:34
#32
Providence's picture
Providence
@Dokem

Thanks for sharing your support response.
Anything having to do with Steam seems to take a while to fix, because they probably have to go through the Steam guys and a shop as small as OOO might get overlooked...

If anyone else gets a different response, please post it here.

Thu, 09/29/2011 - 17:38
#33
Hmeister
Steam forwarded me to contacting the 3rd party developer (OOO)

They are suggesting the problem is on OOO end.

Thu, 09/29/2011 - 20:32
#34
Artreidis's picture
Artreidis
is there any way that i can

is there any way that i can change my steam account on regular?
also i hope we get some bonus after problem will be fixed.

Thu, 09/29/2011 - 21:33
#35
Starlinvf's picture
Starlinvf
@Hmeister: Thats a canned

@Hmeister: Thats a canned response from Steam support since its not directly affecting most games. Unless they can detail the cause of the problem, I wouldn't take that at face value. But a unique aspect of both SK and PuzzlePirates is they support logging into another system using the Steam client, and I don't know any other games off hand that do that.

@Artreidis : They'll probably have another power surge weekend to let people catch up.... which will promptly be followed by complaints about the power surge weekend.

Sat, 10/01/2011 - 05:56
#36
Tzapy's picture
Tzapy
I think found a cure

I think the problem occurs when your connected to facebook or something like that..

1st try to logoff you facebook or login a different facebook account then try logging in..

If that did not work this is what i ACCIDENTALY DID...

1. close all spiral knights and steam apps

2. go to spiral knights webiste

3. login with steam

4. after logging in, go to my account (spiral knights webiste)

5. connect with facebook (login your facebook first of course or create another facebook account if yours has been used)

6. go to spiral knights home page

7. click play now...

THen i got in.. BUt apparently i linke my steam spiral knights account to another persons facebook.. Good thing we're close

Tue, 10/23/2012 - 11:52
#37
Grabthar
Was playing just fine after the update, ...then suddenly

This morning I played for about half an hour I suppose. Did dark harvest, some other stuff. Then while walking down Caravat Hall (2 I think) it just disconnected me. Haven't been able to get back in since.
It blamed steam tickets and asked me to make sure I wasn't logged in anywhere else.
Eventually after trying lots of times it went back to the ready room.
I figured it would kick me off if I tried any more today, so I logged out.

By the way, this was all after the patch applied. Seems to play fine (up until it stopped logging in). Its probably a server issue.

Tue, 10/23/2012 - 12:45
#38
Roarky
FML

Geez rly?
There's an event goin on out there and the steam bug is running wild.
I've been good up to now, oh well, so long my halloween items ;[

Tue, 10/23/2012 - 12:54
#39
Lurium's picture
Lurium
This.

I'm with @Roarky. It's a little annoying considering I had been waiting all day just to get on and smash the hell out of the Arcade's to rack in the tokens. Just hope it's fixed asap.

Tue, 10/23/2012 - 13:51
#40
Rika-Eternal's picture
Rika-Eternal
Agree with Roarky and Lurium

I know that my whining is in no way productive, but this happened at the worst possible time for me. It's my day off and I was planning to capitalize on that free time to farm as many candy tokens as possible. I even set a timer so that I would start playing before the ME tank was full so that I wouldn't waste any. Kind of like it's being wasted right now...

Technical difficulties like this just really punish f2p gamers who rely on mist, as well as people who are busy and are counting on playing at certain times.

Tue, 10/23/2012 - 13:54
#41
Anunnaku's picture
Anunnaku
http://forums.steampowered.co

http://forums.steampowered.com/forums/showthread.php?t=784745&page=36

Sing it with me now, "Just read, the bottom, post!"

Tue, 10/23/2012 - 13:55
#42
Lurium's picture
Lurium
...

@Mediaddict, couldn't have put it any better myself.

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