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HELP! lost my old account

4 replies [Last post]
Tue, 08/12/2014 - 20:58
Ninjagamer's picture
Ninjagamer

so, I have long time without checking this game out. and I decided to play tonight, so i download it and eventually try to log in(i do remember it) and it says ''this account has been converted to steam'' so i try using the facebook connect and gives me the same message so I connect it with steam and it starst like the cutscene it gives to new players and sends me to the character creator!!!.

I end up creating a new character and it makes me do the tutorial.

this forum account was made with my old character and it was almost a full 5 star back then so please if you know anything help me T_T

did my old character get deleted for not using it for so long? anything i could do?

Tue, 08/12/2014 - 21:57
#1
Gbot-Vtwo's picture
Gbot-Vtwo
:(

This is HORRIBLE!(its better than playing Monkey Quest.)

Tue, 08/12/2014 - 22:07
#2
Bucking's picture
Bucking

contact the support, http://wiki.spiralknights.com/Support_Portal

in account section

Wed, 08/13/2014 - 02:06
#3
Mystrian's picture
Mystrian

When signing up for anything, you usually get a verification e-mail containing a your username and/or password. With one, you can click the "forgot your username" or the "forgot your password links

Wed, 08/13/2014 - 11:25
#4
Fangel's picture
Fangel
Ouch

Sounds like you converted your account to Steam. Do you still use your old steam account or do you use a new one now?
From what I've read knights cannot be deleted unless the player themselves deletes the character. I could be wrong but this was my understanding.

And as Bucking said, contact support - they should be able to help.

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