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Credit Card saved

2 replies [Last post]
Wed, 06/08/2011 - 15:35
Sky_Jaws
Legacy Username

My credit card details are saved every time i go onto the energy purchase and i cant get rid of the details
I've tried using the option that says about save for future purchases but it does nothing

I really don't like my details being there in case something happens to my account

Wed, 06/08/2011 - 16:07
#1
Dogrock's picture
Dogrock
Make sure that the tick box

Make sure that the tick box for "Save this information for future purchases." is left blank. Then clear your browser's cache/cookies. If this still happens when the box is un-ticked this is probably from your browser's auto complete function.

Thu, 06/09/2011 - 07:17
#2
Aphrodite's picture
Aphrodite
Community Manager
Log into your energy history

Log into your energy history page and click the button to clear your billing information. If that doesn't work, please contact billing via the support form and they will be able to clear it for you.

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