It appears the servers are randomly going down. Someone mind paging OOO to remove the gremlin out of the server room?
Outages?
Fr, 03/06/2015 - 12:17
Sa, 03/07/2015 - 06:36
#2
Another outage
It's still happening, all over the place. Random lag spikes happen at least once per two levels, and occasionally there are major outages when everything is frozen up (except my knight).
Lost a bit of ce to this yesterday (power gate didn't come down).
What the hell, OOO? It wasn't nearly that bad when I took a break from the game in November!
Sa, 03/07/2015 - 07:01
#3
Effing outage >:(
Yeah, it still is happening (hence the reason i am now here instead of playing the game). i already lost the gear i was crafting in the alchemy lab (not to mention i lost 3 advance orbs and elite orbs which i bought from the depot).
Wth? the gremlin is still in the server room??
Sa, 03/07/2015 - 07:50
#4
I sent out a mail with money that was never received on the other end. To anyone reading this, be very cautious when making any sort of trade or transaction.
Sa, 03/07/2015 - 07:51
#5
And now I can't enter any
And now I can't enter any level at all, only GH and Haven are available. Grrrrrrrrrrreat.
@Launcel
Holy snipes, seriously?
That screams for a compensation. =\
Sa, 03/07/2015 - 08:23
#6
Hiya!I'm so sorry. If items
Hiya!
I'm so sorry. If items have been lost, please do contact us so that we can look into it. A support request would be ideal.
Are you all logging into the EU server? We've confirmed that there is trouble going on there and are currently working to fix it, but in the meantime, does swapping to the US server help? (It should do, but we'd really like to be sure.)
Sa, 03/07/2015 - 08:50
#7
Can't enter the game now.
It appears I am unable to enter the Ready Room at all; It keeps me at the "Entering Ready Room" part, and does not move past that. I get the feeling that one of those Ghostmane Stalkers used their saws to cut the lines in the Server Room that keeps it stable.
EDIT: This seems to be affecting only one of my characters though, and the others work as normal. Does anybody know why this is happening?
Sa, 03/07/2015 - 09:40
#8
lag
I'm having spot lag that won't go away too. On US server. Dunno if it's a memory leak or what.
Sa, 03/07/2015 - 09:47
#9
@Hyperion
>does swapping to the US server help?
Yup, looks like it does. Ping sucks, but it's better than nothing, thanks. =)
Sa, 03/07/2015 - 09:50
#10
Yea, I'm having a problem
Yea, I'm having a problem where I can't log in, I don't know if it's steam clients, which is usually the problem, or it's an outage, or what.
Sa, 03/07/2015 - 10:36
#11
We think we've got it partway
We think we've got it partway fixed; if you were one of the folks who were only having trouble on one knight, are you now able to log in on that knight?
Sa, 03/07/2015 - 10:40
#12
@Hyperion
Sadly, I still cannot log onto my one knight (my main knight), while the other two work as normal.
Sa, 03/07/2015 - 11:23
#13
Have you tried waiting 15 minutes before attempting a log in? Repeatedly trying to log into a character who is glitched resets the AFK timer.
If you leave the account for a bit, your character will be auto-logged out, and should be fine to reconnect to again.
Sa, 03/07/2015 - 11:25
#14
@Hexzyle
I'll try this and post here if it works or not.
Sa, 03/07/2015 - 11:42
#15
My results.
Well, I tried waiting 15 minutes (but waited an extra minute just in-case), but that didn't work.
Sa, 03/07/2015 - 11:50
#16
Hi,
We're aware some accounts or knights still can't log in after switching to the US servers. We're still working to put everything back in place. Thanks all for your patience.
Sa, 03/07/2015 - 12:00
#17
Geez.
Sounds like quite the hectic Saturday morning over there. Do we have an estimate on when the EU servers will be back and functional, or is it just more of an "out of our reach for the time being" sort of situation?
Sa, 03/07/2015 - 12:44
#18
Oi
I cannot loggon either way, whether it's on a different knight, or switching to EU. Hope it gets fixed soon!
Sa, 03/07/2015 - 13:01
#19
Same Problem as a Lot of People
I can't log on to my main knight, which is this one, Boss-Noodles. Once I log in and try to enter the ready room it is stuck there. What is weird is that when I tried creating a new character there was no problems at all. Can an admin plz help!!
Sa, 03/07/2015 - 16:42
#20
Still can't log
Any updates?
I still can't log on to my main
Sa, 03/07/2015 - 17:03
#21
Greetings,
If you're having
Greetings,
If you're having issues logging onto your main knight, you can play on your alternate knights instead and send any loot to your main if you'd like. While it's not the most ideal solution, you should be able to play Spiral Knights. I'll try poking the devs for the status update on the servers. We're really sorry for the inconvenience this is causing!
Sa, 03/07/2015 - 19:41
#22
it may just be me but I can't
it may just be me but I can't log onto my main knight or my alt. SO I made a new knight and it went through just fine, got the knight to 3 stars logged off, came back and now I can't log onto any of my knights.... similar problems anyone?
Sa, 03/07/2015 - 20:30
#23
@Xacre
This is happening to a lot of people (like me).
So, 03/08/2015 - 00:28
#24
@Yellowglow
Same thing here! It is really annoying... -_-
So, 03/08/2015 - 00:31
#25
YES!
FINALLY! IT IS WORKING! Thanks OOO
Mo, 03/09/2015 - 08:47
#26
You are experiencing a PICNIC ERROR!
I guess there's nothing that a group of underpaid Devel-ITs can't fix! We need some banner or something...
Mo, 03/09/2015 - 11:11
#27
....
This is the most GMs I have seen on a thread EVER!
Mo, 03/09/2015 - 16:40
#28
Well ya know, Game Masters (rarely) get fed up with people complaining about every single thing (i.e AT, broken mechanics not getting x).
Mo, 03/09/2015 - 20:46
#29
It's getting worse
I never experienced the problem where I couldn't log in, but what I do experience is random lag spikes, where I can't do anything in a run, this has been proven unrelated to my internet connection since all party members experience the same issue, and a new problem also arised today:
After a big lag spike for the whole party, the mobs killed after that dissapear and don't drop loot, the health bar still stays, which means that they're not really dead, only did the death animation, this has happened in the last battle room of D16, in RJP, making my party unable to cross the gate since the next wave isn't triggered, a bug report and support request have been filed, and I realise this should go on the tech support forum, but this is related to the issue in this thread.
Di, 03/10/2015 - 06:25
#30
rly.
it means they are dead but your lag is strong enough to push back the time the health drops
Di, 03/10/2015 - 20:51
#31
are the servers still down?
are the servers still down? did ooo finally catch mister ghostmane stalkar?
Mi, 03/11/2015 - 07:45
#32
*fingers crossed*
Things should be running smoothly again. If you have any troubles, please let support know!
Mi, 03/11/2015 - 19:15
#33
Can't log into US or EU.
Can't log into US or EU. Strange
Sorry for the inconvenience. Our host was having some issues, but it looks like it has been corrected now. We hope that the gremlin has been removed and that someone took away his key.