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Game doesn't start.

2 replies [Last post]
Fri, 07/24/2015 - 05:01
Ptmcknight's picture
Ptmcknight

I'm running Windows 7 64 bit with 4 GB of ram, ATI Radeon HD 4200 video card with 1 GB of video memory, and the game's process quits after the update window (I know because I watched it in the Task Manager). It also happens in the web browser version, and uninstalling and reinstalling does not work, neither does restarting the computer.

Checking the projectx.log file, I get this:

2015/07/24 05:39:39:155 INFO K$a.b: Logging to 'D:\SteamLibrary\steamapps\common\Spiral Knights\.\projectx.log'.
2015/07/24 05:39:44:196 INFO m.a: Updating Getdown with D:\SteamLibrary\steamapps\common\Spiral Knights\.\code\getdown-pro-new.jar...
2015/07/24 05:39:45:657 INFO K$a.b: Steam initialized.
2015/07/24 05:39:47:822 INFO K$a.b: Couldn't create display; switching fullscreen mode. [fullscreen=true]
2015/07/24 05:39:47:834 WARNING K$a.b: Couldn't find valid pixel format.
Exception in thread "AWT-EventQueue-0" java.lang.RuntimeException: Controllers has not been created.
at com.threerings.opengl.gui.e.f.isValid(SourceFile:638)
at com.threerings.projectx.client.ProjectXPrefs.c(SourceFile:905)
at com.threerings.projectx.client.az.[init](SourceFile:82)
at com.threerings.projectx.client.ProjectXApp.init(SourceFile:1278)
at com.threerings.opengl.o.run(SourceFile:172)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:641)
at java.awt.EventQueue.access$000(EventQueue.java:84)
at java.awt.EventQueue$1.run(EventQueue.java:602)
at java.awt.EventQueue$1.run(EventQueue.java:600)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:611)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:269)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:174)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:169)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:161)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

(I had to change the less than and greater than signs around the word "init" to [ and ] to have it show in the post.)

Sat, 07/25/2015 - 13:21
#1
Helios's picture
Helios
Game Master
Greetings,

Your currently installed graphics driver is not compatible with Spiral Knights. Please download and install the most recent driver avalible for your graphics card from the AMD/ATI support site.

http://support.amd.com/en-us/download

Sat, 07/25/2015 - 16:52
#2
Ptmcknight's picture
Ptmcknight
Thanks

It worked. (I feel like I should add something else here, but I'm not sure what)

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