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Game instantly crashing right after start-up?

3 replies [Last post]
Tue, 08/11/2015 - 22:01
Minifireman

Hey, I decided this game a try again, however soon after the game launches (like 6-20 seconds) it immediately crashes. I tried re-installing but that didn't seem to work. My Java/Drivers are all seem to be updated to the latest versions too. My computer is within the recommended requirements too. Any fixes??

OS: Windows 7
RAM: 4 GB
Processor: Intel i3 2 core @ 2.4 ghz
Graphics: intel hd graphics (on a laptop)

Here is the crash report file:
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x2ea468cc, pid=4228, tid=5040
#
# JRE version: 6.0_25-b06
# Java VM: Java HotSpot(TM) Client VM (20.0-b11 mixed mode windows-x86 )
# Problematic frame:
# C [ig4icd32.dll+0x1e68cc]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x2bb0b400): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=5040, stack(0x2c2e0000,0x2c330000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000024

Registers:
EAX=0x00000024, EBX=0x311294c0, ECX=0x000000e4, EDX=0x2f9b8000
ESP=0x2c32e900, EBP=0x2c32e9b0, ESI=0x2f9c1310, EDI=0x2fa38568
EIP=0x2ea468cc, EFLAGS=0x00210202

Top of Stack: (sp=0x2c32e900)
0x2c32e900: 00000000 2f9b8000 00080438 00000000
0x2c32e910: ffffffff 00000024 000000a4 00000000
0x2c32e920: 2f9b8000 00000010 00000038 00000024
0x2c32e930: 00000064 31123400 310cd680 00000003
0x2c32e940: 43038000 43038000 43038000 43038000
0x2c32e950: 47413680 47413680 47413680 47413680
0x2c32e960: 2fa81570 00000000 00000004 2e8d9d9f
0x2c32e970: 42e20000 42e20000 42e20000 42e20000

Instructions: (pc=0x2ea468cc)
0x2ea468ac: 28 04 8b 44 24 2c 7d 18 83 7c 24 28 03 8b c8 7d
0x2ea468bc: 04 89 44 24 18 83 7c 24 28 02 7d 04 89 44 24 30
0x2ea468cc: 0f 12 00 8b 44 24 30 0f 16 00 8b 44 24 18 0f 12
0x2ea468dc: 08 0f 16 09 8b 44 24 2c f3 0f 10 57 0c 0f 28 e0

Register to memory mapping:

EAX=0x00000024 is an unknown value
EBX=0x311294c0 is an unknown value
ECX=0x000000e4 is an unknown value
EDX=0x2f9b8000 is an unknown value
ESP=0x2c32e900 is pointing into the stack for thread: 0x2bb0b400
EBP=0x2c32e9b0 is pointing into the stack for thread: 0x2bb0b400
ESI=0x2f9c1310 is an unknown value
EDI=0x2fa38568 is an unknown value

Stack: [0x2c2e0000,0x2c330000], sp=0x2c32e900, free space=314k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ig4icd32.dll+0x1e68cc] DrvPresentBuffers+0x9754c

Tue, 08/11/2015 - 22:02
#1
Minifireman
I'm on steam version

I forgot to add that im on steam so have to use client :(

Wed, 08/12/2015 - 18:17
#2
Helios's picture
Helios
Game Master
Greetings,

Going by Java's crash dump looks like you're using first generation Intel HD graphics. Unfortunately the drivers for these graphics are no longer updated by Intel and often have a compatibility problem when trying to run Spiral Knights and the Steam Overlay at the same time. Thankfully you can usually play the game by disabling the Steam Overlay first and then launching the game.

Instructions for how to disable the overlay can be found on Steam's support pages:
https://support.steampowered.com/kb_article.php?ref=8882-bmxl-0801#overlay

Wed, 08/12/2015 - 22:28
#3
Minifireman
it worked

thanks for the fix! i appreciate it

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