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Online to Steam Account Transfer Error

3 replies [Last post]
Sun, 02/07/2016 - 15:10
Sirscoresalot

I wasn't sure where to post this so I put it in general.

So I had an account for this game before, and after getting a steam account (on a mac if that matters) it prompted me to tie my old account to the steam account. Of course I accepted so I could get achievements etc. However, it wanted me to make a new knight. I figured perhaps it was just making me do that because it was my first time playing on my Steam account. But after logging out and back in, I had no knight from my previous account.

Can someone please help me recover my knight? I had only one on my old untied account, but he was far enough along that I'd prefer not to redo all my progress!

Thank you!

Sun, 02/07/2016 - 16:56
#1
Avenger-Of-Troy's picture
Avenger-Of-Troy
Can you log in

Via the website?

Sun, 02/07/2016 - 20:12
#2
Sirscoresalot
Sort Of

I attempted to log in through my old account, and if I remember correctly it told me something along the lines of "your account is associated with the new steam account", or "cannot be accessed this way." I tried logging in through steam and it worked just fine.

This was on the website.

Mon, 02/08/2016 - 08:51
#3
Aphrodite's picture
Aphrodite
Community Manager
Please contact support with

Please contact support with all your account information, and they'll look into it for you! https://www.spiralknights.com/support/#requests_new

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