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Billing issue question

4 replies [Last post]
Tue, 05/17/2016 - 15:17
Ioose

So i have just bought OHC for one of my accounts, yet when i bought it on the website, i had no idea i was logged into my other account. Now, im stuck here on my main with no OHC and on my other account which i have nothing on/proto gear everything. I contacted support, but everyone says its under construction and that they probably wont reply. Any confirmation on this?

Also if a dev sees this, if they could please respond that would be great.

Tue, 05/17/2016 - 15:28
#1
Veridiandynamics's picture
Veridiandynamics
Imo

If they dont respond in 2-3 business days, try to write another support request. Repeat until they do.

Tue, 05/17/2016 - 15:31
#2
Ioose
aaannnddd

So are you saying that is probable?

Tue, 05/17/2016 - 15:54
#3
Veridiandynamics's picture
Veridiandynamics
Well

GM's always responded for me in the past (2-3 times). But that was more than a year ago, nowadays i wouldnt know. But i would say yes its probable. You cant do anything more anyway, right?

Tue, 05/17/2016 - 16:18
#4
Ioose
dang

Well this is frustrating, i wonder if they could give me the dlc on my main account and ban my other account as i literally trashed it and theres nothing on it and i dont even use it.

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