I understand theres been a server move ect. but again my real problem here is the lack of communication. They might have a very small team of people working on a lot of problems but they could at least try and help themselves by keeping the community informed and up to speed. No one can help if they don't know anything about whats going on. Its all well and good to want to try and take care of everything by yourself, but they are only inhibiting themselves by not utilizing the resources at their disposal (the community itself)

All it would take to fix basically all of those problems is just knowing the right person to call.
If finances are the issue, people can weigh in on the kinds of items/events/ect. they want to see, and a promotion can be offered where stuff (that people actually want) can be obtained for xyz amount or half price boosts for a month or whatever. That issue is the most easily rectified.

If they are lacking in the manpower department there are still thousands of people still playing this game, some of whom are very talented professionals in the industry and who also know other very talented individuals. If I knew what the issue was, I could point some people who may be of some use in their direction, and they can work together to either reduce the mounting workload of the dev staff, or the player moderation teams. Both of which APPEAR to need serious assistance.

As far as logisitics issues are concerned its true that will mostly need to be handled on their end, though it would really depend on where and what the actual issues are. I'd be interested to see what other people (AND THE STAFF) think/ have to say about it however. I really just want to promote discussion of what we can do as players to help this game get better, and NOT sink into the black oblivion of obscurity.