Game not connecting to server?

25 replies [Last post]
Glazelf

My game has been failing to connect to the server for about 30 minutes, at first I thought it was just a random update or server maintenance, but it seems kinda long.
By the way, I'm using Steam, if that helps anything.
Thanks in advance!

Arcaneslay's picture
Arcaneslay
Same here tried to log on many times but to no avail said the

said the game was updating but tried a few mins later the message changed and not able to connect to server and I am a steam user too!

Issue previously occured 4hours back but when I tried 1hr back it recurred and after a while i manage to get in the server however after a few mins of game play i literally got kicked from the server and the game freezed whenever i started it and when i reinstalled i stil cant log on to the server

Still fails to connect to server

Sheopyrath's picture
Sheopyrath
Same here. I am trying to

Same here. I am trying to connect for over an hour now. Fun fact: my friend is sitting next to me, same internet connection, playing...

First the game was not able to connect to the server, then there was an update-message and now the connection-issue again...

Tried to reboot my PC, tried another internet connection, tried to relaunch steam... nothing works...

So if anybody knows how to handle this, pls tell me :D

Arcaneslay's picture
Arcaneslay
Update!

Managed to log in but I'm stuck at the going to ready room screen can't get pass it....... life

Sheopyrath's picture
Sheopyrath
how?

what did you do to get a connection? Just kept on pushing the login-button?

btw:
my friend is still sitting next to me, playing without any issues... and all I can do is watch her having fun xD

Arcaneslay's picture
Arcaneslay
I retried many times over a period of time

still stuck at trying to enter the ready room........

Sheopyrath's picture
Sheopyrath
no chance

okay, I am tired of clicking...

maybe I should just try again later...

btw: Is there any active support in the forums?

Arcaneslay's picture
Arcaneslay
Nah I gave up too wheres the help when you need some we better

we better get to doing other stuff then I'm perma stucked at trying to enter the ready room like..... forever

Reminx
I reach the character selection menu

I can reach the menu but when i try to login to one of the characters it never happens -_-

Arcaneslay's picture
Arcaneslay
I feel ya Cranky

I get the exact samething so much that I get cranky enough to want to quit the game itself

Sheopyrath's picture
Sheopyrath
reinstalled

okay, I just reinstalled the game. Still the same.
Well, going to play another game then. Sad.

Iceyknlght's picture
Iceyknlght
i cant log in either. my

i cant log in either. my brothers logged in just fine but i cant get in :/

Glazelf
The cause?

You'd think the issue would be fixed after like 5 hours, does anyone have any idea what it might be?
Might be a big update, seeing some posts here that it's "updating"
Also heard it had to do with the new Asian servers.
Any other clues to go by?

Arcaneslay's picture
Arcaneslay
Update on issue present after 4 hours of trying back and forth

got this at my log in as im typing.

"either there's is a temporary network outage or the server is not yet fully operational. Please wait a moment before logging in"

screen prompt^

it's obviously the latter the server is screwed....

Iceyknlght's picture
Iceyknlght
New asian servers? if thats

New asian servers? if thats the case im super excited xD

Alexxieu's picture
Alexxieu
so from all the gathered

so from all the gathered clues all we have concluded is
they were removing restrictors on the servers for the asian region. and they broke everything.
the few lucky ppl able to to log on when this happened confirmed that the majority of users connected were all from the asian region that was previously restricted.
others figured out that if you managed to load into the character selection to pick your second character if you have one and log into that. should be able to atleast fully load into ready room even luckier to load into haven if not you should be able to load into missions.(still laggy as hell). about to be at 5 full hrs since the "update" ....

as for new servers ... i doubt it.... im sure the just re assigned everything and thats what messed everyone else up.

Iceyknlght's picture
Iceyknlght
but im living in asia. and

but im living in asia. and now it isnt working. my brother next to me is working just fine though

Alexxieu's picture
Alexxieu
for users that were

for users that were previously restricted like those in hong kong

Glazelf
Fixed?

I can connect to the server now, are the other people here also able to connect now?
Thanks for the informative support, everone!

Edit: Probably worth mentioning, I'm from Europe, not Asia

Alexxieu's picture
Alexxieu
yea im sure some servers are

yea im sure some servers are running decently but still down for quite a bit of us. myself in west-usa and a friend in eu ... some friends in australia can connect now. one of em only still to his alt... so just waiting on the rest of the servers to be back up and running.... apparently auctions have resumed about an hr ago so rip those of you still not able to log in and were bidding on stuff Q.Q

Alexxieu's picture
Alexxieu
RAID SK! ITS UP FOR ME!

RAID SK! ITS UP FOR ME!

Glazelf
It was too good to be true

And it's down again... sigh.. I guess we'll have to wait untill it's properly working

Arcaneslay's picture
Arcaneslay
Game is doing an emergency boot now

lets pray it works

Sheopyrath's picture
Sheopyrath
why?

finally, could log in... and now... down again T_T

Alexxieu's picture
Alexxieu
and the reboot is done go

and the reboot is done go crazy ppl~

Glazelf
Reboot is done

Thank you all for the support here, it seems to be working from now on!
Yay!~