I play on the kongregate client but since June 2016 many players there have reported problems with authorizing purchases via a popup window *that never pops up, so purchasing energy was impossible.
I already sent a email to support but its been 3 days since they asked for my knight name, and many months since reports like these came up.
I'm already pissed cause I spent money on kreds (congregate currency to buy energy) and it seems I wont be able to use them and I made my SK account on kong when I was a kid and now that I came back I'm afraid ill lose my vanguard stuff and accessories since it looks like the devs don't care about their Playerbase on Kong.
Ive read over the devs activities the past months and it doesn't look good.
So since devs and support seem to be non existant I'm asking if any player here knows how to purchase Energy with the kongregate client.
So far ive tried 2 different browsers (firefox + IE)
Disabled antivirus, I don't have adblock, Reinstalling Firefox.
Please help, I want to give them money but theyre hell bent on not accepting money from the entire Kong playerbase and want to kill it off entirely
It's more likely only a small portion of the playerbase comes from Kongregate, hence the weaker support on that end. There's a similar reason for why a steam linux client for the game hasn't been created (playerbase is too small to support and there are alternatives).
I don't personally have experience to help you out in this way, but for future purchases you can create a standalone account via the website here and purchase what you want that way, and trade the items to your main account.
You also mention pop-up windows. If you're running it in-browser, make sure you don't have pop-up windows blocked!
If anything, should Kongregate be dropped as a platform, Grey Havens will transfer players to a standalone account similar to what they did for Facebook logins. As far as I can tell, that was a fairly... Interesting process, but at least they have the frameworks for it in place.
I hope someone else can give you a better response on this, and wish you the best of luck in getting those kreds where you want them to go!