Hello, even though I am using steam wallet with pre paid steam cards, it is saying I have hit a energy limit? I just got a 30 dollar one and I tried using the support link on spiral knights website but haven't heard anything back, I was really looking forward to using it so just want to make sure their support link works. Or if maybe there is a phone # I can call? grey havens website is pretty... meh..
I'm not quite sure about that email support they provide on the support page, but emailing them directly or filling support request on the support page should work. I'll rather redirect you to this quite recent thread: http://forums.spiralknights.com/en/node/117863