i Uninstall and reinstall it Spiral Knights application in my pc and it is downloading everything fine but it always freeze and stops at 90% i update it my java and still the same problem i Uninstall and reinstall it again same problem and i did a troubleshooting and it is saying Incompatible application Detected ???? i don't know what to do anyone can please help me ?

my System Information
windows 7 home premium 64-bit (6.1 build 7601)
processor: AMD A6-3410MX APU with radeon(tm) HD Graphics (4CPUs) ,~1,6GHz
Memory 8GB RAM
Directx version directx 11