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Looping in and out of Black Screen / Cannot Connect.

2 replies [Last post]
Tue, 06/21/2011 - 11:17
Melizande
Legacy Username

So I've taken everyone's advice on how to unwind yourself from the "Heading into Town Bug", which I experience on a daily basis, prior to running instances that lag to the point of us all being warped at random around the screen (which is a shame, because I love this game).

And it's always worked, albeit it takes 20 minutes at a clip to solve.

Until now.

I am logging in, heading into town. Going to the Arcade. Entering a dungeon --> Black screen. Eventually disconnected. 10 minutes or more of trying to connect before it finally disconnects me. I quit the game, and re-launch steam. Log back into a DIFFERENT character. Log out. Log into my MAIN...

..I'm back in! Or am I. Because the moment I try to enter a dungeon it starts all over and I hang at a black screen.

Is anyone else experiencing this right now? I was in Haven 6. Then 69.

Wed, 06/22/2011 - 09:02
#1
Melizande
Legacy Username
This is getting

This is getting ridiculous.

Again, I log in. go to the arcade. I try to join a dungeon. BLACK.
Finally quit. Try to log on. Hangs at logging in for 15 minutes.

Disconnected.

Log in.

As a precaution, log into an alt. Logs fine. Log out.
Log my main. As a precaution, log out, since he's started in the arcade and I'd rather he start fresh.

Log back in a third time, as the start of town. Great.

I go into the advanced training area. Swing at a few robots.

Leave the advanced training area to go back to town --> BLACK.

What. Gives.

Thu, 06/23/2011 - 00:21
#2
Melizande
Legacy Username
Getting REALLY sick of this.

This is getting stupid.

The game has now stolen 20 more energy from me, and 30-40 minutes of my time tonight.

I am simply trying to play this game. The screen goes black when I try to enter a dungeon, and I never even SEE the dungeon, but it steals 10 energy.

This is after a whole day of working effortlessly.

And your GM staff is useless. I've reported it multiple times. They never answer. NO one refunds me my energy.
And the laughable part is if I report it here, using the ticket system, they respond saying I need to use the in-game ticket.

... kind of insulting actually.

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