Before I start, I just want to acknowledge that there have been many others who have talked about this. I just want to present my viewpoint on what SK has become these past few years. I do not know any other way of trying to get to the GMs other than the support email, and that is definitely not a proper spot, so I am putting it here as an alternative. This talks directly to them, and also to and for the SK community in general. I have played this game for 5-8k hours combined across all of my accounts, and I hope that gives me at least some credibility when talking about this.
I must present what I feel about SK in it's current state. As a game, SK is presented as a fundamentally different experience than most others of the genre. It has a very unique and lovable art style, an addicting hack-and-slash gameplay style, and a story that, is quite interesting. Also, the various weapons that can be crafted and the variety presented is attractive to players and can result in fun combos of gear that are unique. But unfortunately this is kind of where it ends. Once a player hits endgame they quit, stay around, or become a merchant (What I would almost consider the "real endgame" of SK)The content creation otherwise has pretty much ground to a total halt. Now you can ask me the question of why this matters if when GH took over the game from Sega, they stated they were going to be keeping the game in a "museum-state." They have pretty much kept it to that, but the problems starts with the fact that they are seeming to try and keep pushing out content. There were the new 10-2 and 10-3 Missions, then the Gunner Update (I think this is correct), then the now infamous Breach the Vault update, introducing Treasure Vaults and of course the increased difficulty of Shadow Lairs. I really appreciate that they have tried to give us new content, even though they could have just stopped there and then and left the game for dead.
Though they still have managed to update the game every now and then, there seems to be a hole in between the content they have pushed out, and what the playerbase has told them about the updates. They push the updates out, but then just seem to leave them there without touching them or talking with players about them. I believe that this issue has a resolution here
The most fundamental issue here, and I will say it again and again, is communication. Communication, communication, communication. Throughout all of these updates, you have remained completely silent, which really is not a good thing.
What needs to happen here is some sort of communication outlet from you to us. And it cant be one of those things like "Oh, we will look into it." No. I believe that we as the players of SK deserve at least some explanation for what is going on here. And let me be clear GH, I am not against you, I am for you. I am trying to help you guys by telling you what we feel as a community: abandonment, pent-up rage at never having an explanation, and lost hope. Whenever I have ever emailed support with a problem, it is like emailing a robot. The responses suit the situation of course, but there is just no real LIFE to them. I can understand why you as a company would want to do this, but the fact that SK is so small, combined with the fact that, as far as I know, GH is small as well, I think constitutes a margin of human to human interaction here. With these content updates, you have proven that you are indeed capable of producing content for SK, and that it can be done reasonably quickly. People have delved into the code and found so many pieces of unique content that are either old and can easily be reinstated, or is newer content that can definitely be put in. (Such as mention of the possible reskins of the diskguns being found added to the code around the time of the BtV Update) So as such why, if you can and have produced content these past few years, are you just sitting on all of this unreleased content? Is it fear of backlash by players? Is it not having a developer who can implement them? Or is there somehow a motive to keep things secret at all costs until released?
I have always held a hope in myself that you, the devs, are wanting to and indeed are making new content and are just being incredibly secretive about it. Being the intrinsically optimistic person I am, I always like to think that you are working on something big and that is why you are so quiet right now. And who knows? Maybe you are. Having 3 BK events in one years is a totally new thing, and it has me hoping that you are doing something, but because of the complete and utter radio silence there is just no way for us to really get to anyone at GH and have a person-to-person conversation with them about what is going on right now. We need something, and I want to at least try to, through this post, establish a comlink to GH that I can try and talk with you through. I am not trying to force you to do anything. I am not scourging you for the SL buff. I am not blaming you for every problem or server issue that SK has, but I think that talking with us as a playerbase, and just starting with simple talk is the best way to get a healthy relationship going here. I feel that having people to talk to and not a wall to talk to about content, how things are going, and SK-related topics is one of the most beneficial ways to develop a healthier relationship between developers and players.
Please reach out GH. I'm not trying to beat you around the bush. I am genuinely interested in understanding what is going on and helping you to understand us as players and how we feel about what you have implemented into the game. There is no harm in doing so, and is healthy for so many if you do plan on releasing content into the game in the future. I hope to be able to talk with you at some point in the future about these topics.
Heavy-Destoyer/Mercual
To everyone else: I am trying to be optimistic for them in this little note, so we will see what happens in the next little while, and if they respond it will be incredible. At the very least I want to try and resolve some of the heat over the SLs that they have been getting. But, if they follow their usual communication plan, then this post will go down in the dusty annals of failed attempts at establishing communication with them. But it is always worth a try.
Also: This post may look a little scattered, and that is simply because I wanted to get as much down as I could about what I think and what I believe the general community thinks. I may revise it a bit to be slightly more concise in the future in need be. Wish me luck.