Why is it so hard to answer 3 simple questions after so many months?

This also shows the lack of a good communication channel between the players and GH. There is no way to actually talk to you guys without the fear of silencing or repercussions. Please say something, anything.

I would simply like to play your game in peace. Unfortunately, that is not possible, knowing that the way you enforce your terms of service is not based on evidence obtained from player logs, but from approximations made by misinformed staff.

Knowing that you cannot show a mediocrum of respect to explain to somebody why they no longer have access to the game, because your own folks do not know for sure and shouldn't have taken a decision so impulsively is seriously discouraging. I dread the day I ever try to craft Kat items again, knowing I might get banned for maybe, perhaps, perchance, having possibly exploited, without proof, evidence or fact.

You can only benefit from changing your methods and gaining consistency and integrity while doing so. In the meantime, your inability to handle this situation professionally only benefits your detractors and other bad actors, while punishing the few who do want to play your game.

If you've made a mistake, please address it and do your best to make it right. If you haven't made a mistake, please justify the bans. You have nothing to lose by clearing this situation up. You have nothing to gain from pretending there isn't an issue.

Are there still any players who remain banned and haven't got any support from GMs?

If you let an issue like this go unaddressed and silence people calling it out, it sets a very dangerous precedent. I don't think I need to explain what that precedent is.

This kind of behavior is unacceptable. Clearly you guys made a mistake, a mistake that would have been forgiven and forgotten if you acknowledged it and apologized, but instead you are choosing to double down and are alienating more players.

lol

Honestly Grey Havens, the more times goes on the worse you get.
It's incredible how incompetent you can get, straight up refusing to communicate on anything is counterproductive and you are really starting to get on the community's nerves.
Wake. The. Fuck. Up.

Wild how they deleted the post but also wild that though as much as I'd also like them to reinstate those accounts, they won't do much unfortunately. It's also wild that people still play SK THAT seriously when there are other games that are much better and have a larger playerbase and if you're lucky, better dev support. Like... do realize SK isn't the only game to play/make friends and create a tightknit community with. At this point SK's more of a fashion contest and social hub if anything; endgame hasn't been updated with new stuff in years, PvP is dead, no new gear has been added and almost all the releases are just reskins, and seasonal events are always the same every year. Unfortunately the odds this petition will work are against you when you consider that the game barely scrapes 100 players on normal days (at least from my time zone), so you'll need A LOT more people to even convince them enough.

I'm sorry for those accounts that got banned and for your... um... 30 million crown loss I guess? If you collected that over the years via farming, merchanting, and/or real currency spending then hopefully you get it back but if you spent that much within a year on the game and/or you know how to trade... I got no words.

SK is a SIMPLE game designed for idle play, children's fun. Folk have actually spent money, a lot, to "gear up", to be the "best". Which was DUMB because SK can end any day at any time especially if players constantly complain and whine. Perhaps if you hadn't spent big bucks to buy your way into being better, you wouldn't be so upset.
I have no problem with GH because I just play game as it is. I have been "playing" since June of 2011, but I never cared if this was that or that was this Whatever. It's their game.

Your point is you got banned without explanation. So what? It's a dumb game. I didn't get banned but if I had so what? All that casual play over fourteen years on my part years erased in an instant. So what? Yea, I got all the (relevant) 5* gear with all the super 3Vs, all the trinkets all the ..everything, but I didn't pay for anything. I just played...five years just to get going with *5 gear. You are pissed less because you got banned but you foolishly spent big bucks to buy your way into "prominence"...in a CHILDREN's game. LOL. You are "innocent"? innocent of what? Were you using, as many players started to do (against the rules) one of those launchers? Completely innocent. Hmmm.
You do realize that this game is being maintenance-outsourced to some folk in Mumbai who care not.
Move on in life. Leave SK to players who just want to have simple casual "fun". So many whining crybabies here. My point is that BECAUSE of the constant complaining GH will one day have a "Screw YOU Party" when it eventually pulls the plug.
YOU whiners are the problem withe game.
Now let the hate begin. LOL.

I do honestly hope you get the response you want, Pink-Tigress. Even if history is repeating itself

It's incredibly disheartening, getting the itch to play again and checking the forums just to be met with something like this. I understand that GH is a small company primarily dedicated to keeping games on life support, but ignoring a large community petition is baffling when Spiral Knights has so few players as is. You'd think they'd want to have as many players as possible, yet they pull a stunt like this and don't say anything about it?

There's a reason people are still playing Spiral Knights, Grey Havens, and it's not because of your immense lack of communication.