Forums › English Language Forums › Technical › Technical Issues

Search

Help me.. Please?

21 replies [Last post]
Sun, 06/26/2011 - 09:47
Nrtoking
Legacy Username

Well,I start up Spiral Knights (OOO,And Sega) and I put log in.It says "You cannot log in due to a possible Network Outage,or the server is not fully opperational...
I want to play Spiral knights,but apperently this little bug is persistant for 2 days.You should help me.

Sun, 06/26/2011 - 12:07
#1
Starlinvf's picture
Starlinvf
What Router, ISP, firewall,

What Router, ISP, firewall, etc you have?

Sun, 06/26/2011 - 12:08
#2
Nrtoking
Legacy Username
Umm..

I have McFee security Center and Cisco Router

Sun, 06/26/2011 - 12:09
#3
Starlinvf's picture
Starlinvf
Cisco "cisco" or a Linksys?

Cisco "cisco" or a Linksys? Huge difference on how we go forward with this.

Sun, 06/26/2011 - 12:12
#4
Nrtoking
Legacy Username
I believe it is Linksys E1000

I believe it is Linksys E1000 (I checked,it's correct)

Sun, 06/26/2011 - 12:16
#5
Nrtoking
Legacy Username
If you can help me please do

If you can help me please do so,I would greatly appreciate it..

Sun, 06/26/2011 - 12:22
#6
Nrtoking
Legacy Username
And if you help me with this

And if you help me with this problem,add me my IGN is Nrtoking,please help!!

Sun, 06/26/2011 - 12:27
#7
Starlinvf's picture
Starlinvf
There is a known issue with

There is a known issue with WRT54 series (802.11g), but thats only messes with Steam, and this is a later generation router...

Where do you live (region), are you using the standard SK account, Facebook login or Steam login? And who is your ISP?

Also, in the McAffe firewall, is there a rule that allows javaw.exe and java.exe?

*EDIT*

Actually.... nevermind that last part. if you have an IGN that means you were logged in at some point.

Sun, 06/26/2011 - 12:30
#8
Nrtoking
Legacy Username
I live in NY,US.I have used

I live in NY,US.I have used all 3 Facebook (But that never seems to work) And Steam,But when I use the steam account it says "Failed to connect into server,and Server not yet fully opperational"And whats an ISP?

Sun, 06/26/2011 - 12:32
#9
Starlinvf's picture
Starlinvf
Internet service provider....

Internet service provider.... Verizon, Comcast, Time Warner ..... or god forbid, AOL

Sun, 06/26/2011 - 12:42
#10
Nrtoking
Legacy Username
I have an AOL Thats what I

I have an AOL Thats what I used for a email,but I also have Direct TV Cable.Is this something you can still help me with?

Sun, 06/26/2011 - 12:50
#11
Starlinvf's picture
Starlinvf
I'm trying, but I need more

I'm trying, but I need more information since theres about 8 different things it could be at this point. Top candidates are ISP routing and filtering, Unknown changes to firewall, Router glitches, or a problem in the Amazon EC2.

Do you know how to configure things in the router?

Sun, 06/26/2011 - 12:53
#12
Nrtoking
Legacy Username
I know only to connect what

I know only to connect what cables into a router there is one internet Cable in the Router One cable that says Power And the other cable is yellow thats going into a hole that says 1 on the bottom,and give me all the possabilities it could be,and there are no router glitches except when one laptop in my house is turned on this PC lags. Write back ASAP. I need this.

Sun, 06/26/2011 - 12:57
#13
Starlinvf's picture
Starlinvf
Maybe start simple. Try

Maybe start simple. Try power cycling both the router and modem. This should force it to update its IP address.

If that doesn't change anything, we could try changing DNS settings to see if you can get in through a different region.

Sun, 06/26/2011 - 12:59
#14
Nrtoking
Legacy Username
Huh? I didnt understand one

Huh? I didnt understand one word,are you basically saying restart the router,and my PC?
And I do not know how to change my IP Address and heres something I think is causing a bit of the problem,when I went through the Mc fee Security Center it said "IP address closed"

Sun, 06/26/2011 - 13:02
#15
Starlinvf's picture
Starlinvf
Is there anything else to

Is there anything else to that message? and is there a time stamp?

Sun, 06/26/2011 - 13:06
#16
Nrtoking
Legacy Username
Nope just sayS BAN Ip

Nope just sayS BAN Ip Addreses

Sun, 06/26/2011 - 13:13
#17
Starlinvf's picture
Starlinvf
See if you can open it up and

See if you can open it up and get more detail.

Sun, 06/26/2011 - 13:31
#18
Nrtoking
Legacy Username
Well you see my sister passed

Well you see my sister passed away which is the Administrater password Keeper so
I cant open it up without her pass

Sun, 06/26/2011 - 13:36
#19
Starlinvf's picture
Starlinvf
Your going to need a lot more

Your going to need a lot more help with this then you can get from the forums. If you have any tech savvy relatives that live nearby, ask if they can drop by and take a crack at it.

Sun, 06/26/2011 - 13:43
#20
Nrtoking
Legacy Username
All I want to do is play this

All I want to do is play this game.It shouldnt require all this work!!
I need help but not that much help I need relatives that take 2 hours to get to here fix this.

Sun, 06/26/2011 - 14:36
#21
Starlinvf's picture
Starlinvf
Fact of the matter is that

Fact of the matter is that you aren't able to provide enough information to help identify and troubleshoot what it might be. As of right now it could be anything from problems with McAfee, to filtering done by your ISP (which being a weekend is very possible). You can't access your own security software, and you can't answer some of the more common questions used to help figure things out.

Granted it "shouldn't" be this complicated, but unfortunately thats how its shaping up. You can try to wait it out until monday to see if it clears up on its own (which would mean its something your ISP is doing). Otherwise, you need to be able to navigate your system well enough so others on the forum can post instructions or suggest things to look for while working on this.

Powered by Drupal, an open source content management system