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Account - Hijacked?

6 replies [Last post]
Mon, 06/27/2011 - 23:02
Secure
Legacy Username

My friend, a player known as "Bearwolf" (also a member of my guild) told me today to join his party because he was "scared". I joined it when he was on depth 7 green eagle gate I believe, thinking it was a joke, however as soon as I clicked the "join" drop down button it immediately logged me out. When I tried to log back in, it said:

"We have experienced a problem authenticating with Steam. Please ensure that the Steam client is running and that you are not logged in elsewhere."

This is very strange. I have no idea what to do and just want to get my account back. My account name is "Secure" in-game and my steam account username is "darkbyte97". Could he have Hijacked my in-game account from my steam account? Or make it go to his steam account? I don't know but I have spent time and money on this game, and really do NOT want my account to be gone forever. This is just what sounds like happened, since it says Im logged in "elsewhere". I have no idea what actually happened and I just want my account back as stated many times before...

I did immediately change my steam password though. I don't know if that has an effect on anything.

Mon, 06/27/2011 - 23:05
#1
Rage-Knight's picture
Rage-Knight
Did you try closing steam and

Did you try closing steam and restarting it? I mean exit steam completely. Or reboot PC.
Then restart Steam.

I had exactly same problem - lost connection, was disconnected, upon retrying connection I couldn't log in with my steam account, error message was the same as yours. I restarted the game - same error. Upon restarting Steam it all worked again.

Mon, 06/27/2011 - 23:10
#2
Secure
Legacy Username
I am running a virtual machine (VMware fushion)

I am running a virtual machine (VMware fushion) on my mac. I could restart that. I will try it, thanks, I'll let you know if it works.

Thanks for the feedback regardless

Mon, 06/27/2011 - 23:14
#3
Secure
Legacy Username
I restarted my virtual

I restarted my virtual machine. And exited steam. I opened steam back up, and then I started Spiral Knights. I got the same message. No luck....

Did you get the same error message off joining party? Or did you just get it randomly before logging in? Because I got mine when I joined my "friends" party.

Mon, 06/27/2011 - 23:16
#4
Secure
Legacy Username
Hmm, although. I did try

Hmm, although. I did try switching users via steam. This fixed it for some reason.

Thanks for your help.

Tue, 06/28/2011 - 17:48
#5
Dirt
Legacy Username
It seems you've fixed your

It seems you've fixed your problem, but if you do think your account was possibly hijacked these links could be useful:
For Spiral Knights: http://wiki.spiralknights.com/Account_security#I_Was_Hacked.21__What_Do_...
For Steam: https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366
I hope you never need to use them!

Wed, 06/29/2011 - 11:12
#6
Roscoeknight
Legacy Username
your very secure lol jk

ya that happened on my other account

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