Spiral Knights - [SOLVED] Unable to start client with Radeon HD 4350 under Ubuntu

[SOLVED] Unable to start client with Radeon HD 4350 under Ubuntu

12 replies [Last post]

Tue, 06/28/2011 - 02:04

Racermation

I'm not entirely sure what information I need to put here, but I've been trying to run the Linux client (as well as the web-client) under Ubuntu Linux version 11.04 with a Radeon HD 4350 graphics card with 512MB of memory.
(running the Steam client under Windows 7 Pro on the same hardware makes it perform flawlessly)

I've been getting a black window that closes as soon as the background music starts, which doesn't even give me any time to try entering my log-in credentials.

Does anyone have any suggestions as to what to look for or where to find the log files?

EDIT: Using the Protected Drivers program to remove the fglrx proprietary drivers and enabling Compatibility Mode for the graphics made everything work properly!

Tue, 06/28/2011 - 08:55

Lufte

I understand there are

I understand there are several problems with ati graphics card, although I didn't find any with that specific model. Are you sure you have propetary drivers installed? If so, and they are updated, try installing previous versions. Log files are located in the installation folder, you should paste the contents of projectx.log.

Tue, 06/28/2011 - 21:49

Racermation

I don't think they'll be much

I don't think they'll be much help.

The first launch and associated update yielded this: http://pastebin.com/74YFpXtR
The second launch with no update yielded this: http://pastebin.com/LqSYPGBB

I tried to update my graphics drivers, but I think AMD's installer was broken, it gave an error, but left nothing in the error log.
I'll keep trying to update the graphics drivers and will report back if it starts to work.

Tue, 06/28/2011 - 22:27

Lufte

That's it? Try the

That's it? Try the launcher.log aswell.

Wed, 06/29/2011 - 01:58

Racermation

Okay, I reinstalled

Okay, I reinstalled again.

First launch, with update: http://pastebin.com/hfrWNNMJ
Second launch: http://pastebin.com/Gq2k73gw

I think I managed to update the AMD drivers, but had the exact same behaviour.
I'll be poking around for other versions of the drivers to try, but I think I should try uninstalling PulseAudio as well.

Thu, 06/30/2011 - 02:30

Racermation

I tried uninstalling the

I tried uninstalling the PulseAudio system and trying again, though it didn't solve anything.
(I also forgot to copy the logs this time. I can try again later and save the logs if needed)

Thu, 06/30/2011 - 10:08

Lufte

Hmm, I really want to help

Hmm, I really want to help you but I don't see any clues of why the game isn't running in the logs. Okay let's try this, open a terminal and paste the command found at the end of launcher.log:

/usr/lib/jvm/java-6-sun-1.6.0.26/jre/bin/java -classpath /home/dvanhumb/spiral/code/config.jar:/home/dvanhumb/spiral/code/projectx-config.jar:/home/dvanhumb/spiral/code/projectx-pcode.jar:/home/dvanhumb/spiral/code/lwjgl.jar:/home/dvanhumb/spiral/code/lwjgl_util.jar:/home/dvanhumb/spiral/code/jinput.jar:/home/dvanhumb/spiral/code/jshortcut.jar:/home/dvanhumb/spiral/code/commons-beanutils.jar:/home/dvanhumb/spiral/code/commons-digester.jar:/home/dvanhumb/spiral/code/commons-logging.jar -Dcom.threerings.getdown=true -Xmx256M -XX:+AggressiveOpts -XX:SoftRefLRUPolicyMSPerMB=10 -Djava.library.path=/home/dvanhumb/spiral/native -Dorg.lwjgl.util.NoChecks=true -Dsun.java2d.d3d=false -Dappdir=/home/dvanhumb/spiral -Dresource_dir=/home/dvanhumb/spiral/rsrc com.threerings.projectx.client.ProjectXApp

Remember you have to make this a single-line command, so replace all the line breaks with spaces. An error of some kind should appear in the console after doing this.

Thu, 06/30/2011 - 10:20

asukafag

Legacy Username

Try open source mesa drivers

Try open source mesa drivers instead of fglrx.
https://launchpad.net/~ubuntu-x-swat/+archive/x-updates
It is slower than proprietary, but less buggy and you can send report, if you have a question.

Or you can play with catalyst configs and turn off "catalyst a.i" and vertical refresh. It must help, cuz I have same problem on java with Minecraft. (SK using lwjgl too)

Fri, 07/01/2011 - 04:00

Racermation

@lufte: The only message it

@lufte: The only message it printed out is the following:
Aborted

@asukafag: I tried using the Mesa drivers, but something didn't work and wouldn't let me start the X server, so I had to go back to the fglrx drivers.
I then disabled Catalyst A.I, but couldn't find the vertical refresh option, and still nothing.

However, I found out I wasn't using the latest driver version (11.6) but was using a fairly old version (8.661).
Using the new version seems to have made no difference, though.

Fri, 07/01/2011 - 11:02

Lufte

I'm running out of answers

I'm running out of answers here :/
Okay, let's try this. First, go to windows and verify what version of the drivers you are using there, and if it's not the same as your linux's then try to install that version on it. Secondly, is the game trying to start in full screen mode? If so, try to start it in windowed mode. For this, edit the file located at ~/.java/.userPrefs/projectx/prefs.xml, specifically these options:
entry key="fullscreen" value="false" entry key="display_mode" value="1200, 675, 0, 0"

Put a false in the first one and choose a resolution for the second one, like 800, 600, 0, 0.

Fri, 07/01/2011 - 12:19

#10

Racermation

Okay, it turns out it was the

Okay, it turns out it was the fglrx drivers, and I'd tried to uninstall them incorrectly.

I used the Ubuntu Additional Drivers program and removed the drivers that way, and the game ran fairly well.
(I did have to use compatibility mode for the graphics, but it does work now)

Thanks for your help guys!

Fri, 07/01/2011 - 15:14

#11

Lufte

Good to know. Enjoy the game

Good to know. Enjoy the game now ;)

Sat, 07/02/2011 - 01:47

#12

Racermation

I'll probably fiddle with

I'll probably fiddle with different fglrx driver versions to see if one of them works.

If I do find a version that works, I'll update the Wiki to make note of the versions that do work.

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[SOLVED] Unable to start client with Radeon HD 4350 under Ubuntu