Steam friend referral bonus helm...

12 replies [Last post]
Sturak
Legacy Username

So, is this still available? How exactly is it gotten?
Because I've gotten 5 people from my Steam friends list to start playing the game.

Splinter's picture
Splinter
As far as I know its always

As far as I know its always available.

zenstar
Legacy Username
Have you received 5 x mini

Have you received 5 x mini mist tanks?
You need to send an invite to your friend (via friend options) and they need to get the game, create a knight and get to the rescue camp (iirc) to count as having "started the game".
When this happens you get a referal prize of one of the mini mist tanks with 15 mist energy in it.
Once you get 5 of those you should get your helmet.
As far as I know there hasn't been a date limit set on this.

Sturak
Legacy Username
Yes, I got my five mini-mist

Yes, I got my five mini-mist tanks.

I've used most of them shortly after getting them. Does that matter?

zenstar
Legacy Username
It shouldn't matter if you

It shouldn't matter if you used them or not.
You should have received you helm then. Maybe you should contact support and ask them what the problem is. Maybe it got lost in the mail?

nearo
Legacy Username
Pretty sure they are forever,

I swear to god though if it was temporary I'll be mad though; the mask's the only reason I had for binding among a list of reasons.

Sturak
Legacy Username
I've put in a support ticket.

I've put in a support ticket. Hopefully someone will be able to tell me something.

Sturak
Legacy Username
Well, OOO customer support is

Well, OOO customer support is garbage.

I put in a ticket saying that I got 5 referrals, getting the mini mist tank for each... but haven't gotten my helm.
They closed the ticket saying that each person has to make it to the rescue camp, at which point I'll get the mini mist tank, and on getting the 5th, I'll get the helm as well.

So basically, I pointed out that there was an issue, and they ignored it. Great job guys.
Maybe in future actually READ the support ticket first?

Eurydice's picture
Eurydice
Community Manager
Sturak, sorry to hear about

Sturak, sorry to hear about this! If you haven't already, please check your messages; right after you wrote back and clarified, they did apologize for the misunderstanding, and said they're digging into it. Please hang in there--your patience is appreciated.

Sturak
Legacy Username
Thank you Eurydice. It's

Thank you Eurydice.
It's frustrating to have support people just tell you it's your fault and close a ticket without even reading what's actually happening.

No-Fun-Allowed's picture
No-Fun-Allowed
I can confirm this, OP. I

I can confirm this, OP. I just got my steam mask today.

Good luck getting it, I heard you're having some problems.

Sturak
Legacy Username
Eurydice, I got my Steam Helm

Eurydice, I got my Steam Helm last night.
Thank you for escalating the issue for me.

Love the valve in the back of the helmet. :)

Morpholomew
Legacy Username
To clarify, you get this helm

To clarify, you get this helm only if you refer friends through Steam? I have Steam, but downloaded it simply off the site rather than through Steam, and have used the in-game invite system to invite some friends.

Even if you do not get the helm by getting friends into the game this way, do you still get Mist Energy tanks?