Spiral Knights - How to contact the game support?

How to contact the game support?

4 replies [Last post]

Wed, 07/13/2011 - 05:10

Koffin-Kat

I don't know where to put this, so let it be in the General section.

Ok, so... I wanted to ask a question regarding my account and so I went to the "support portal" page.
But the "Contact Support" links don't work for me, all it shows is a blank page :D

So the question is - how do I contact the game support?

Wed, 07/13/2011 - 05:58

Repair

Try this link:

Try this link: https://www.spiralknights.com/support/#mail

If thats the link you meant is showing you a blank page, try using a different browser. Because that page works. :)

Wed, 07/13/2011 - 06:57

jooozek

Legacy Username

Their email is

Their email is support@spiralknights.com , i've had the same issue, sent them an email and got a generic response to enable javascript/disable security software (which isn't the case as i'm not computer illiterate, but i'm not blaming anyone for assuming things as they are legitimate concerns) but after few days i checked the site again and i could at last access it.

Wed, 07/13/2011 - 09:35

Koffin-Kat

___

@ Repair - that's the link that doesn't work for me, neither in Firefox nor in Chrome :D
@ jooozek - thanks ;)

Wed, 07/13/2011 - 09:46

Repair

hmm odd, not sure why the

hmm odd, not sure why the page wouldn't show up, it's nothing fancy like flash. o.o

well, at least you got the email now :)

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How to contact the game support?