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ERROR: You have exceeded your spending limit for the game, your credit card has NOT been charged

3 replies [Last post]
Wed, 07/13/2011 - 07:58
BigFNj
Legacy Username

I dont understand this error. When I attempt to purchase more CE I receive this error. I was attempting to purchase another batch of 7500 for $19.95 and keep getting this error. I also got it when trying to purchase 3500 CE. I was able to buy 1600 but that is not what I wanted.

Do you guys NOT like money? I am confused and a little frustrated.

My uber knight? Why his name is "Sir-BigJ"

EDIT: Steam Platform

Wed, 07/13/2011 - 08:38
#1
Dogrock's picture
Dogrock
I would suggest you send

I would suggest you send support mail here with the subject "Billing Inquiry" to get this issue sorted out.

Wed, 07/13/2011 - 22:40
#2
Starlinvf's picture
Starlinvf
The spending limit is imposed

The spending limit is imposed on every account by default to prevent fraud and general abuse*. The email you send should include a request to raise the spending limit on your account.

*The main reason it sounds dumb is because you know what your getting into. But the same can't be said for some kid who managed to buy 10,000 smurf berries on his mom's smart phone, or another who managed to rack up hundreds in funny costumes and in-game purchases because the parents only thought they signed up for a subscription. Its there to limit the damage in case the player tries to over use it, or if a stolen CC is used.

Thu, 07/14/2011 - 23:02
#3
dantefromh2
Legacy Username
BigFNj picture this scenario.

BigFNj picture this scenario. Someone uses a stolen CC to buy 1,000,000 CE and floods the market. CC company redacts all payments and suddenly there is an extra one million CE on the game that no one ever paid for. How do you fix an error like that? Can't just remove it because then everyone who traded crowns for it would be screwed. The policy is in place to limit the damage that can be done to server economy etc.

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